Financial Assessment Officer
| Dyddiad hysbysebu: | 18 Rhagfyr 2025 |
|---|---|
| Cyflog: | £33,699 i £38,220 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Ionawr 2026 |
| Lleoliad: | Staffordshire place 1, Tipping Street, Stafford ST16 2HP, ST16 2HP |
| Cwmni: | Staffordshire County Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | staffscc/TP/746/3864 |
Crynodeb
ACFS is a pivotal part of the Adult and Children Social Care Pathways, responsible for facilitating and overseeing the payment to providers of Adult and Children’s Social Care and for the collection of client contributions in accordance with Care Act 2014, and local policy. The amount of income and expenditure that is processed by ACFS is in excess of £100m net per annum and the service supports circa 10,000 citizens.
To enable the successful collection of income, ACFS is responsible for undertaking means tested Financial Assessments of adults who have an assessed eligible care need. This also applies to those who are seeking financial support to Adopt, Foster or provide Guardianship or other official support to a child in accordance with The Children's Act 1989. As part of this service clients can receive advice on Welfare and Benefit entitlements, to ensure they maximise their income.
We are recruiting to the following roles:
1 x Permanent, full time
2 x Fixed term until 30 Sep 2026, full time
1 x Fixed term until 31 May 2027, full time
Please state in your application which of the above contracts you would like to be considered for.
These are exciting opportunities to work in a busy, fast paced team where you will own a caseload of financial assessments to progress and complete.
There is opportunity for hybrid working from our office and remote working to suit circumstances and business need.
Internal applicants: If you plan to apply for any of the fixed term roles on a secondment basis please make sure you have followed the process here for gaining approval from your current line manager. If you are offered the role and you do not have agreement this will cause significant delays to the process.
Main ResponsibilitiesYou will be responsible for:
- completing financial assessments to determine how much a person is required to pay towards their assessed social care needs or the financial assistance that can be provided when looking after cared for children.
- analysing and verifying a person’s financial circumstances, calculating charges, and providing advice and guidance for welfare benefits, helping to maximise a person’s income through identifying potential benefit entitlements.
- liaising with multiple stakeholder groups, including people in receipt of social care and/or their financial representatives, as well as collaborating with internal stakeholders to continuously improve the business area and provide excellent customer service.
You'll:
- Need to be highly self motivated with an ability to work well on your own as well as within a team
- Need numerical and analytical skills with an ability to carry out detailed work
- Need to have excellent communication and time management skills
Knowledge and experience of social care, state benefits and charging is desirable but not essential as a training programme will be provided, if required, as well as ongoing support and development.
We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Beckie Banks at beckie.banks@staffordshire.gov.uk or Clare Williams at clare.williams2@staffordshire.gov.uk
Interviews will be held week commencing 19 January 2026.
Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
About Staffordshire County CouncilWe are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
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