Office Administrator – Heating & Plumbing / Construction Experience
| Dyddiad hysbysebu: | 18 Rhagfyr 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Ionawr 2026 |
| Lleoliad: | SL1 5ER |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Omega Group0 Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | OF0106 |
Crynodeb
Key Responsibilities
Answer incoming calls and handle customer enquiries professionally
Book jobs, schedule engineers, and manage daily calendars
Coordinate with customers, suppliers, and contractors
Prepare invoices, quotations, and job sheets
Maintain organised filing systems and office records
Monitor emails and respond promptly
Support management with day-to-day office tasks
Requirements
Experience working in a construction or heating & plumbing company (essential)
Strong telephone skills and confident communication
Excellent organisational and multitasking abilities
Good IT skills (Microsoft Office, job booking systems, CRM software)
Ability to work independently and as part of a team
Professional, reliable, and attentive to detail
Desirable Skills
Experience booking engineers or managing service schedules
Knowledge of Gas Safe processes, certificates, or job management software
Ability to handle customer complaints and resolve issues efficiently
Basic accounting or invoicing experience
Ensure compliance with company processes and Health & Safety requirements
What We Offer
Competitive salary
Supportive and friendly office environment
Training and development opportunities
Holiday pay & pension (optional to add)
Long-term growth opportunities within the company
Answer incoming calls and handle customer enquiries professionally
Book jobs, schedule engineers, and manage daily calendars
Coordinate with customers, suppliers, and contractors
Prepare invoices, quotations, and job sheets
Maintain organised filing systems and office records
Monitor emails and respond promptly
Support management with day-to-day office tasks
Requirements
Experience working in a construction or heating & plumbing company (essential)
Strong telephone skills and confident communication
Excellent organisational and multitasking abilities
Good IT skills (Microsoft Office, job booking systems, CRM software)
Ability to work independently and as part of a team
Professional, reliable, and attentive to detail
Desirable Skills
Experience booking engineers or managing service schedules
Knowledge of Gas Safe processes, certificates, or job management software
Ability to handle customer complaints and resolve issues efficiently
Basic accounting or invoicing experience
Ensure compliance with company processes and Health & Safety requirements
What We Offer
Competitive salary
Supportive and friendly office environment
Training and development opportunities
Holiday pay & pension (optional to add)
Long-term growth opportunities within the company