Cleaning Operations Team Leader
| Dyddiad hysbysebu: | 17 Rhagfyr 2025 |
|---|---|
| Cyflog: | £24,937.00 i £26,598.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24937.00 - £26598.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Ionawr 2026 |
| Lleoliad: | Torquay, TQ2 7AA |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9388-25-1445 |
Crynodeb
Provide excellent customer services to our patients, colleagues andmembers of the public at all times. Communicate effectively and in a timelymanner with a range of hospital staff, the public, patients and colleaguesacross our Trust Communicate effectively with staff at all levels of the organisation and withpatients and external suppliers Participate in meetings as required e.g. staff team meetings, cleaningstandards, matrons meetings and operational management team briefingsas required Assist the Cleaning Operations team by providing an effective cascade ofinformation to all Cleaning Operations staff Maintain good handover processes to supervisor colleagues as part of theworking rota Respond positively to external inspections, such as unannounced CQC orEnvironmental Health attendance, PLACE, recognising when to escalateissues to line managers Maintain good working relationships with colleagues Respond with humanity and kindness to every person, by listeningattentively and respecting others in conversations Act as a role model, valuing everyones opinion and experiencestreating your team members equally and with respect Strive to provide excellent, innovative services that helps ourpatients/clients customers have a good and professionally deliveredhealthcare experience Be helpful, courteous and kind to colleagues, staff, patients and visitors atall times Work in conjunction with clinical and non-clinical staff to ensure appropriateaccess is gained in order to clean and operate within specific areas Actively participate in the provision of quality assurance and performancemonitoring of our Trusts cleaning services Support our Cleaning Operations Leadership team to ensure all Trust andWorkforce division targets are met for mandatory/essential training andperformance and achievement reviews Assist with promoting incident reporting within cleaning operations servicesand ensure incidents are managed and reported appropriately and thatlessons learned are put into effect Promote infection control awareness and support monitoring and infectionreduction measures Ensure that all waste is correctly sorted into the appropriate waste streams,label and dispose of all waste streams from the ward/department, observingall relevant recycling policies and procedures and take to recogniseddesignated points Investigate and respond to customer, service user and employeecomplaints/feedback thoroughly and professionally, ensuring a robust planis in place to meet service level agreements and patient needs whereappropriate, or escalate to our Deputy Cleaning Manager Support our Deputy Cleaning Manager to effectively prioritise the dailycleaning operations service and daily staffing allocation against agreedrotas, resolving any staffing issues on a daily basis