Customer Service Advisor
| Posting date: | 16 December 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Full time |
| Closing date: | 15 January 2026 |
| Location: | Blackburn, Lancashire |
| Remote working: | On-site only |
| Company: | Fresh Perspective Resourcing |
| Job type: | Permanent |
| Job reference: | 16/12/2025 |
Summary
Are you a people person who knows how to build rapport?
Do you enjoying solving problems and keeping customers happy?
If so, keep reading!
We’re currently looking for a tenacious Customer Service Advisor to join an employee-owned company who are on the rise!
You’ll get to join a vibrant team helping customers with passion, care and empathy all whilst working with loads of well-known brands!
If you’re collaborative, organised and happy to help…
As a Customer Service Advisor your responsibilities will include…
• Communicate with customers via telephone, e-mail and other software systems
• Carry out a range of processing tasks and take ownership of customer problems
• Resolve customer complaints or issues in a timely, professional, and empathetic manner
• Maintain accurate records of customer interactions, transactions, and feedback
• Collaborate within the team to clarify facts, exchange info or resolve enquiries and issues
We are looking for a Customer Service Advisor with the following skills and experience…
• Some experience in customer service is preferred
• Exceptional written and verbal communication skills
• Highly organised, detail-oriented and efficient at managing a busy workload
• Resilient, tenacious, patience, customer focused & cool headed under pressure
• Collaborative mindset, true team member, happy to share ideas and take initiative
• Naturally curious, problem solver, takes ownership and see things through to resolution
In return, the successful Customer Service Advisor will receive an hourly rate of £12.21 per hour for 37.5 hours per week, plus the following benefits…
• 20 days holiday plus bank holidays and increases 1 day per year up to 25
• Team socials
• Training and development
• Life Insurance
Does this sound like your next big jump? send your CV over today for this Customer Service Advisor Role!
Do you enjoying solving problems and keeping customers happy?
If so, keep reading!
We’re currently looking for a tenacious Customer Service Advisor to join an employee-owned company who are on the rise!
You’ll get to join a vibrant team helping customers with passion, care and empathy all whilst working with loads of well-known brands!
If you’re collaborative, organised and happy to help…
As a Customer Service Advisor your responsibilities will include…
• Communicate with customers via telephone, e-mail and other software systems
• Carry out a range of processing tasks and take ownership of customer problems
• Resolve customer complaints or issues in a timely, professional, and empathetic manner
• Maintain accurate records of customer interactions, transactions, and feedback
• Collaborate within the team to clarify facts, exchange info or resolve enquiries and issues
We are looking for a Customer Service Advisor with the following skills and experience…
• Some experience in customer service is preferred
• Exceptional written and verbal communication skills
• Highly organised, detail-oriented and efficient at managing a busy workload
• Resilient, tenacious, patience, customer focused & cool headed under pressure
• Collaborative mindset, true team member, happy to share ideas and take initiative
• Naturally curious, problem solver, takes ownership and see things through to resolution
In return, the successful Customer Service Advisor will receive an hourly rate of £12.21 per hour for 37.5 hours per week, plus the following benefits…
• 20 days holiday plus bank holidays and increases 1 day per year up to 25
• Team socials
• Training and development
• Life Insurance
Does this sound like your next big jump? send your CV over today for this Customer Service Advisor Role!