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Receptionist

Job details
Posting date: 16 December 2025
Salary: £25,370 per year
Hours: Full time
Closing date: 15 January 2026
Location: YO42 1NR
Remote working: On-site only
Company: Ashcourt Group
Job type: Permanent
Job reference: 298556JCP

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Summary

Receptionist

Salary: Starting at £25,370
Hours: Monday–Friday, 8:30am–5:00pm
Location: Pocklington, YO42 1NR

Are you passionate about creating a great first impression? Join Ashcourt Group as the welcoming face of our brand-new Head Office in Pocklington. We’re a rapidly growing organisation with over 1,200 employees across Yorkshire, Lincolnshire and the North East, and we’re proud to promote from within – this opportunity has arisen due to internal progression!

About the Role

As our Receptionist, you’ll play a key part in creating a warm, professional, and seamless experience for colleagues, customers, and guests. This is more than a front desk role – you’ll help keep our busy head office running smoothly.

We’d love to hear from you if you are:

Confident, approachable, and customer‑focused
Highly organised with strong attention to detail
Comfortable multitasking in a busy environment
A clear communicator with a professional phone manner
Proficient with basic IT and office software
As a Receptionist at Ashcourt, you will be responsible for:

Greeting Visitors: Welcome guests warmly, offer refreshments, and ensure a positive first impression.
Phone Management: Answer and direct incoming calls promptly and professionally, taking accurate messages and transferring calls to the appropriate team members.
Administrative Support: Carry out general clerical duties such as filing, data entry, and managing correspondence.
Scheduling: Coordinate staff appointments, manage calendars, and book meeting rooms and resources.
Customer Service: Respond to enquiries efficiently and professionally, providing clear and accurate information about our services.
Mail & Deliveries: Receive, sort, and distribute incoming mail and packages.
Maintaining Cleanliness: Keep the reception area tidy, organised, and well‑presented, ensuring materials such as brochures and forms are readily available.
Business Administration: Support other departments with administrative tasks and assist colleagues as needed.
Benefits:

Cycle to Work scheme
Nursery salary sacrifice scheme
Electric car salary sacrifice scheme
Discounts at gyms, restaurants, and shops
28 days annual leave including bank holidays
We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team at careers@ashcourt.com.

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