Education Support Assistant
| Posting date: | 15 December 2025 |
|---|---|
| Salary: | £28,029 per year, pro rata |
| Hours: | Full time |
| Closing date: | 12 January 2026 |
| Location: | Exeter, Devon |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | University of Exeter |
| Job type: | Temporary |
| Job reference: | Q11278 |
Summary
Salary
Salary will be £28,029 per annum pro rata subject to knowledge, skills and experience.
Package Details
Generous holiday allowances, flexible working, pension scheme.
Education and Academic Services/Hubs
This role offers the opportunity for hybrid working – some time on campus and some from home.
We welcome applications from candidates interested in working part-time hours or job-sharing arrangements.
These new full and part-time (0.9 FTE) posts are available from January on a fixed term basis until July 2026.
Summary of the role
Position Details:
Roles: Education Support Assistant
Salary: Starting from £28,029 (pro rata) on Grade C, based on qualifications and experience
Hours: Full and part-time/job share hours considered
Contract: Fixed-term opportunities availability
Interviews are expected to take place mid-January.
About the Role:
As key members of the Education Support team on either our Streatham or St Luke’s campuses, you'll be part of a Hub Team, contributing to the vibrant learning environment at the University of Exeter. This role offers a unique opportunity to grow as an administration and customer services professional.
Responsibilities:
Provide advice, guidance, and administrative support to students and staff.
Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
Flexibility to work across various service areas and Information Point locations within the University.
About You:
We are looking for dynamic and committed individuals with:
Strong desire to build a career in administration and customer services.
Experience working independently and as part of a team.
Excellent customer service skills.
Adaptability in a culture of change and growth.
How to Apply:
To be part of our team, visit www.exeter.ac.uk/jobs and apply online.
These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two or three days per week, as well as full-time for the first 6 months whilst training is completed.
Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.
We can offer you the opportunity to develop your career in administration and customer services.
Please ensure you read the Job Description and Person Specification for full details of this role.
The University of Exeter
The University of Exeter is an equal opportunity employer. We are officially recognised as a Disability Confident employer and an Athena Swan accredited institution. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.
Benefits
We offer some fantastic benefits including:
39 days leave per year
options for flexible working
numerous discounts at leading retailers
onsite gyms on all of our campus’ and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
For further information, contact Dominic Brendell on D.Brendell@exeter.ac.uk.
Applications should be made via our website. For more information and to apply online please go to www.exeter.ac.uk/jobs Please quote reference number Q11278 in any correspondence.
Salary will be £28,029 per annum pro rata subject to knowledge, skills and experience.
Package Details
Generous holiday allowances, flexible working, pension scheme.
Education and Academic Services/Hubs
This role offers the opportunity for hybrid working – some time on campus and some from home.
We welcome applications from candidates interested in working part-time hours or job-sharing arrangements.
These new full and part-time (0.9 FTE) posts are available from January on a fixed term basis until July 2026.
Summary of the role
Position Details:
Roles: Education Support Assistant
Salary: Starting from £28,029 (pro rata) on Grade C, based on qualifications and experience
Hours: Full and part-time/job share hours considered
Contract: Fixed-term opportunities availability
Interviews are expected to take place mid-January.
About the Role:
As key members of the Education Support team on either our Streatham or St Luke’s campuses, you'll be part of a Hub Team, contributing to the vibrant learning environment at the University of Exeter. This role offers a unique opportunity to grow as an administration and customer services professional.
Responsibilities:
Provide advice, guidance, and administrative support to students and staff.
Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
Flexibility to work across various service areas and Information Point locations within the University.
About You:
We are looking for dynamic and committed individuals with:
Strong desire to build a career in administration and customer services.
Experience working independently and as part of a team.
Excellent customer service skills.
Adaptability in a culture of change and growth.
How to Apply:
To be part of our team, visit www.exeter.ac.uk/jobs and apply online.
These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two or three days per week, as well as full-time for the first 6 months whilst training is completed.
Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.
We can offer you the opportunity to develop your career in administration and customer services.
Please ensure you read the Job Description and Person Specification for full details of this role.
The University of Exeter
The University of Exeter is an equal opportunity employer. We are officially recognised as a Disability Confident employer and an Athena Swan accredited institution. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.
Benefits
We offer some fantastic benefits including:
39 days leave per year
options for flexible working
numerous discounts at leading retailers
onsite gyms on all of our campus’ and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
For further information, contact Dominic Brendell on D.Brendell@exeter.ac.uk.
Applications should be made via our website. For more information and to apply online please go to www.exeter.ac.uk/jobs Please quote reference number Q11278 in any correspondence.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.