Therapeutic Support Worker
| Posting date: | 15 December 2025 |
|---|---|
| Salary: | £28,320 to £29,280 per year |
| Additional salary information: | This salary calculation is inclusive of sleep-in payments |
| Hours: | Full time |
| Closing date: | 14 January 2026 |
| Location: | Wolverhampton, West Midlands |
| Remote working: | On-site only |
| Company: | Ubuntu Group |
| Job type: | Permanent |
| Job reference: | LANTSW1 |
Summary
Ubuntu – We are who we are because of people
Are you passionate about making a real difference in the lives of children? Do you thrive in a supportive, values-led environment where your contribution truly matters? If so, we would love to hear from you.
About Us
At Ubuntu Group, we believe in the power of human connection and the impact it can have on a child’s life. We provide high-quality, therapeutic care to children who need safety, understanding, and a sense of belonging. We are recruiting for our three-bedded children’s home in Seisdon, Wolverhampton — a nurturing environment where children feel valued, supported, and able to grow with confidence and hope.
Our Values
Our values guide everything we do:
Professionalism, respect, and integrity
Passion, kindness, and excellence
Dreaming big and believing in positive change
Reflective practice and continuous learning
Role Overview
The Senior Therapeutic Support Worker plays a key role in delivering trauma-informed, child-centred care to children with complex emotional and behavioural needs. Grounded in the Ubuntu philosophy — “I am because we are” — the role combines direct care with leadership, mentoring, and modelling best practice within a therapeutic home.
Shift Pattern
2 days on, 4 days off rolling rota, including sleep-ins. Shifts may include weekends and bank holidays.
Benefits
£250 annual retention bonus and £200 attendance bonus
Paid incentives for working Christmas Day and New Year’s Day
Generous overtime rates
Birthday day off (or a day of your choice)
NEST pension scheme
CPD opportunities in therapeutic childcare
Refer a Friend bonus (£500)
Blue Light Discount access
Free DBS check and update service
Free annual flu vaccination and eye test
“I am because you are” staff recognition award
Key Responsibilities
Provide high-quality, safe, and nurturing therapeutic care, acting as a positive role model
Create a warm, therapeutic home where children feel heard, respected, and valued
Champion PACE and other therapeutic approaches
Make child-centred decisions and confidently challenge poor practice
Remain vigilant to safeguarding concerns and promote children’s safety and wellbeing
Represent Ubuntu Group professionally at multi-agency meetings
Who We’re Looking For
You will be compassionate, reflective, and committed to making a genuine difference. You will:
Be passionate about supporting children with complex needs
Work in a trauma-informed, child-centred way
Build strong, trusting relationships
Communicate effectively and work collaboratively
Remain calm, resilient, and emotionally attuned
Be committed to safeguarding and promoting the welfare of children
Education & Experience
Minimum one year’s experience working with children or young people
Level 3 or 4 Diploma in Children’s Residential Childcare (or equivalent)
Full UK Driving Licence
Safeguarding
Ubuntu Group is committed to safeguarding and promoting the welfare of children. All appointments are subject to an enhanced DBS check with barred list, satisfactory references, and comprehensive safeguarding checks.
Induction Process
All applicants will be required to take part in a two week induction to complete safer recruitment checks, mandatory training and shadow shifts prior to starting work in the homes. This will be fully paid.
Are you passionate about making a real difference in the lives of children? Do you thrive in a supportive, values-led environment where your contribution truly matters? If so, we would love to hear from you.
About Us
At Ubuntu Group, we believe in the power of human connection and the impact it can have on a child’s life. We provide high-quality, therapeutic care to children who need safety, understanding, and a sense of belonging. We are recruiting for our three-bedded children’s home in Seisdon, Wolverhampton — a nurturing environment where children feel valued, supported, and able to grow with confidence and hope.
Our Values
Our values guide everything we do:
Professionalism, respect, and integrity
Passion, kindness, and excellence
Dreaming big and believing in positive change
Reflective practice and continuous learning
Role Overview
The Senior Therapeutic Support Worker plays a key role in delivering trauma-informed, child-centred care to children with complex emotional and behavioural needs. Grounded in the Ubuntu philosophy — “I am because we are” — the role combines direct care with leadership, mentoring, and modelling best practice within a therapeutic home.
Shift Pattern
2 days on, 4 days off rolling rota, including sleep-ins. Shifts may include weekends and bank holidays.
Benefits
£250 annual retention bonus and £200 attendance bonus
Paid incentives for working Christmas Day and New Year’s Day
Generous overtime rates
Birthday day off (or a day of your choice)
NEST pension scheme
CPD opportunities in therapeutic childcare
Refer a Friend bonus (£500)
Blue Light Discount access
Free DBS check and update service
Free annual flu vaccination and eye test
“I am because you are” staff recognition award
Key Responsibilities
Provide high-quality, safe, and nurturing therapeutic care, acting as a positive role model
Create a warm, therapeutic home where children feel heard, respected, and valued
Champion PACE and other therapeutic approaches
Make child-centred decisions and confidently challenge poor practice
Remain vigilant to safeguarding concerns and promote children’s safety and wellbeing
Represent Ubuntu Group professionally at multi-agency meetings
Who We’re Looking For
You will be compassionate, reflective, and committed to making a genuine difference. You will:
Be passionate about supporting children with complex needs
Work in a trauma-informed, child-centred way
Build strong, trusting relationships
Communicate effectively and work collaboratively
Remain calm, resilient, and emotionally attuned
Be committed to safeguarding and promoting the welfare of children
Education & Experience
Minimum one year’s experience working with children or young people
Level 3 or 4 Diploma in Children’s Residential Childcare (or equivalent)
Full UK Driving Licence
Safeguarding
Ubuntu Group is committed to safeguarding and promoting the welfare of children. All appointments are subject to an enhanced DBS check with barred list, satisfactory references, and comprehensive safeguarding checks.
Induction Process
All applicants will be required to take part in a two week induction to complete safer recruitment checks, mandatory training and shadow shifts prior to starting work in the homes. This will be fully paid.