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Customer Service Advisor – Home Working

Job details
Posting date: 14 December 2025
Hours: Full time
Closing date: 13 January 2026
Location: Birmingham, West Midlands
Remote working: Hybrid - work remotely up to 5 days per week
Company: Hairby Zindzi
Job type: Permanent
Job reference: HBZCS2025

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Summary

No experience No problem Full training is provided to help you become an expert in our procedures and services.

We are looking for confident, energetic individuals for a Customer Service role in the Birmingham area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

We're are looking for a confident communicator.


This is an amazing opportunity with possibilities of progression and growth.

Responsibilities:

· Build rapport with customers in a consultative manner

· Listen to the customers needs to ensure a positive and unique solution to their queries

· Provide exceptional customer service by demonstrating indepth knowledge of the services the company provides

· Ensure all administration is completed accurately


If you are interested, please apply now!


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