Crisis Worker
| Posting date: | 12 December 2025 |
|---|---|
| Salary: | £26,056 to £28,204 per year |
| Hours: | Full time |
| Closing date: | 11 January 2026 |
| Location: | Bristol, South West England |
| Remote working: | On-site only |
| Company: | Pamela Neave Employment Group |
| Job type: | Permanent |
| Job reference: | CT11229 |
Summary
Job Purpose
Build trusting and collaborative relationship with the service user.
Carry out role adhering to Mental Health Bristol Partnership’s policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities based approach
Co produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice.
Case manage and co-ordinate support, referring and liaising effectively with all professionals, agencies and other parties involved in service user’s support in order to deliver the support package. Work closely with colleagues with the service and build strong partnership working with other agencies such as Health and Social Care, Voluntary and Community Service. Support/ facilitate service users to access services.
Identify, assess, contribute, maintain, feedback and manage risk to ensure risk is minimised. Work in a safe manner using a positive risk-taking approach, ensuring the health and safety policies of Mental Health Bristol are implemented and fully adhered to ensure all safeguarding issues are properly managed.
Have up-to-date safeguarding training and ensure that Safeguarding policies and procedures are fully adhered to and that a Think Family approach is embedded within working practice.
Enable delivery of the recovery plan and to enable service users to make informed decisions about their mental wellbeing, maximising their independence and providing advocacy role where appropriate. Build trusting and collaborative relationship with the service user.
Experience
Proven knowledge of support needs of people with mental health needs
Proven knowledge of equal opportunities issues
Proven knowledge of health and safety issues, especially those relevant to mental health
Proven knowledge of safeguarding policies and procedures relating to adults and children and young people
Experience working with people with mental health needs, or people with complex needs
Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
Proven experience of carrying out needs and/or risk assessments and the support planning process
Experience of working with a number of individuals with competing needs and priorities
A current, full driving licence and access to appropriate motorised vehicular transport.
Hours:- shifts - 8.00am to 4.00pm, 9.00am to 5.00pm, 2.00pm to 10.00pm and 9.45 pm to 8.15am (three consecutive nights), say every six weeks.
Location:- Southmead. Night shift when on rotation is in Brislington. Or Speedwell. Night shift when on rotation is in Brislington.
Build trusting and collaborative relationship with the service user.
Carry out role adhering to Mental Health Bristol Partnership’s policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities based approach
Co produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice.
Case manage and co-ordinate support, referring and liaising effectively with all professionals, agencies and other parties involved in service user’s support in order to deliver the support package. Work closely with colleagues with the service and build strong partnership working with other agencies such as Health and Social Care, Voluntary and Community Service. Support/ facilitate service users to access services.
Identify, assess, contribute, maintain, feedback and manage risk to ensure risk is minimised. Work in a safe manner using a positive risk-taking approach, ensuring the health and safety policies of Mental Health Bristol are implemented and fully adhered to ensure all safeguarding issues are properly managed.
Have up-to-date safeguarding training and ensure that Safeguarding policies and procedures are fully adhered to and that a Think Family approach is embedded within working practice.
Enable delivery of the recovery plan and to enable service users to make informed decisions about their mental wellbeing, maximising their independence and providing advocacy role where appropriate. Build trusting and collaborative relationship with the service user.
Experience
Proven knowledge of support needs of people with mental health needs
Proven knowledge of equal opportunities issues
Proven knowledge of health and safety issues, especially those relevant to mental health
Proven knowledge of safeguarding policies and procedures relating to adults and children and young people
Experience working with people with mental health needs, or people with complex needs
Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
Proven experience of carrying out needs and/or risk assessments and the support planning process
Experience of working with a number of individuals with competing needs and priorities
A current, full driving licence and access to appropriate motorised vehicular transport.
Hours:- shifts - 8.00am to 4.00pm, 9.00am to 5.00pm, 2.00pm to 10.00pm and 9.45 pm to 8.15am (three consecutive nights), say every six weeks.
Location:- Southmead. Night shift when on rotation is in Brislington. Or Speedwell. Night shift when on rotation is in Brislington.