Administration Assistant MASH (Multi Agency Safeguarding Hub)
| Posting date: | 12 December 2025 |
|---|---|
| Salary: | £26,718 to £30,269 per year |
| Hours: | Full time |
| Closing date: | 26 December 2025 |
| Location: | Bracknell, Berkshire |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Bracknell Forest Council |
| Job type: | Permanent |
| Job reference: | People/25/327726 |
Summary
Join our dedicated team at Bracknell Forest Council as an Administration Assistant in the Multi Agency Safeguarding Hub (MASH), where your organisational skills will help make a real difference to vulnerable children and families.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
About you...
As an Administration Assistant in the MASH team, you will be the first point of contact for members of the public contacting Children’s Social Care.
In our busy MASH Hub, you will need strong administrative abilities, along with confident telephone and message-taking skills. You should be conscientious, reliable, and adaptable, with the ability to work effectively as part of a team.
You will have excellent IT skills and the ability to input data accurately to tight deadlines.
About the team...
MASH (Multi-Agency Safeguarding Hub) is a fast-paced team and serves as the front door to Children’s Services and Early Help. It is the first point of contact for all potential safeguarding concerns relating to children, whether raised by families, members of the public, or professionals.
As part of the MASH team, you will handle highly confidential work within Children’s Social Care. Your role will involve close collaboration with colleagues across the department, partner agencies, and members of the public.
The standard working week is one of 37 hours, Monday to Friday, and the council’s agile working policy supports a hybrid approach of approximately 50% office-based and 50% remote working.
Key responsibilities...
Answering phone lines
Recording of information on electronic databases
Processing of information
Being the first point of contact for Children’s Social Care
Any other administration related tasks
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
About you...
As an Administration Assistant in the MASH team, you will be the first point of contact for members of the public contacting Children’s Social Care.
In our busy MASH Hub, you will need strong administrative abilities, along with confident telephone and message-taking skills. You should be conscientious, reliable, and adaptable, with the ability to work effectively as part of a team.
You will have excellent IT skills and the ability to input data accurately to tight deadlines.
About the team...
MASH (Multi-Agency Safeguarding Hub) is a fast-paced team and serves as the front door to Children’s Services and Early Help. It is the first point of contact for all potential safeguarding concerns relating to children, whether raised by families, members of the public, or professionals.
As part of the MASH team, you will handle highly confidential work within Children’s Social Care. Your role will involve close collaboration with colleagues across the department, partner agencies, and members of the public.
The standard working week is one of 37 hours, Monday to Friday, and the council’s agile working policy supports a hybrid approach of approximately 50% office-based and 50% remote working.
Key responsibilities...
Answering phone lines
Recording of information on electronic databases
Processing of information
Being the first point of contact for Children’s Social Care
Any other administration related tasks
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.