Care Coordinator
| Dyddiad hysbysebu: | 11 Rhagfyr 2025 |
|---|---|
| Cyflog: | £12.60 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.60 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Rhagfyr 2025 |
| Lleoliad: | Sherborne, DT9 4DL |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A1207-25-0011 |
Crynodeb
The role includes: Support the medical secretaries by taking some of the administrative tasks such as finding contact details for services for the GPs or the patients, or chasing information from secondary care. Be a point of contact for GPs when they need to book the patient that they have with them in for further diagnostic testing with the nursing team or a review with another clinician. Support the GPs in requesting an ambulance for a patient, liaison with other members of the practice team such as front desk or the nursing team to ensure patient experience is good and the ambulance team are welcomed and expected in the building. Managing the emails coming into the Care Co-Ordinators Inbox of the reception email. Under the guidance of the Quality Assurance Manager, manage the monthly recalls for QOF LTCs. Ensure patients who are on medication that needs monitoring are contacted and recalled for appropriate testing within the regular testing timeframe, creating or amending ICE forms as necessary. Ensure patients on medication(s) under the Shared Care regimes are contacted and recalled for appropriate testing within the regular testing timeframe. Under the guidance of the Management Team, co-ordinate & process new patient registrations (both paper & online) in a timely manner, highlighting patients who need reviews or additional support to the appropriate team. Run audits for patients who DNA their appointment, contacting as appropriate and rebooking if needed. Support practice campaigns for vaccinations such as covid and flu, contacting eligible patients either through SMS messaging, letter or telephone as needed and booking them appropriately. Support the Quality Assurance Manager with regular data coding in the clinical system including checks undertaken for correct coding at practice level for referral to PCN services and that clinical coding under the PCN IIF contract, Shared Care Contract & any other contracts, is completed. Inviting specific patient cohorts to book their own appointments through the URL management system and respond to queries or questionnaires about their health via the AccurX and S1 Communication Annex dealing with any responses or queries appropriately. Run weekly audits on patients who havent booked in via URLs for HCA appointments and Pharmacist appointments. From practice templates, write and send communications to patients either as a one-off or as a mail merge. (letter, SMS message or email) Support patients who are having difficulty using online services directing to technical support from providers as needed. Liaising with social prescribers to access the digital champions for more one to one general IT support. Undertake population health management & primary prevention projects as requested by the Quality Assurance Manager & the Partners. Support the Nursing Team by managing the recall processes for Cervical Screening, Hormone Injections & Denosumab Injections on a monthly basis. Support the practice team in other non-clinical tasks as required from time to time.