Switchboard Telephonist
| Dyddiad hysbysebu: | 11 Rhagfyr 2025 |
|---|---|
| Cyflog: | £24,465.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24465.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Rhagfyr 2025 |
| Lleoliad: | Southport, PR8 6PN |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9409-25-1050 |
Crynodeb
KEY DUTIES To operate the operator terminal to process incoming and outgoing telephone calls; ensuring that calls are delivered efficiently ensuring that callers are kept always informed of progress Receive and relay oral and written messages internally, making amendments to rosters, and recording special instructions as required To provide help and advice to clients and employees of the Trust requiring direction and assistance Implement the Major Incident/ Emergency Response Procedure following the action card To operate the Trusts internal paging system including Group Alerts for cardiac arrest and the Bleep/ Radio system To provide an out of hours on call systems for Departments within the Trust, recording all requests for non-clinical and clinical staff as directed To maintain effective department communication with managers and team members within both the day and night services Liaison with relevant suppliers of communication equipment for maintenance purposes To ensure that any difficulties in implementing emergency and Operational Policies and Procedures are reported immediately at an appropriate level To respond to a range of alarms instigating relevant call out procedures and relaying information as directed.