Specialist Family Support Worker | Norfolk Community Health and Care NHS Trust

Posting date:	11 December 2025
Salary:	Not specified
Additional salary information:	£27,485 - £30,162 per annum
Hours:	Full time
Closing date:	10 January 2026
Location:	Sprowston, Norwich, NR7 8PU
Company:	Norfolk Community Health and Care NHS Trust
Job type:	Permanent
Job reference:	7676018/839-7676018-JH

Summary

The Starfish Plus Team are seeking a compassionate and enthusiastic Band 4 Specialist Family Support Worker to join our ‘Outstanding’ community Children’s and Young People’s Specialist services.



The Starfish Plus Team is an intensive Learning Disability Child and Adolescent Mental Health service (LD CAMHS) for children in Norfolk.



The post is full time (37.5 hours per week), and will be across Norfolk; including Kings Lynn, Great Yarmouth and Norwich. A driving licence is essential. Base is negotiable and flexible working is supported and includes agile/home working where relevant.

The postholder will be a core member of the team, implementing interventions for children and young people in a range of settings, under the supervision of the Clinical Lead and other clinicians within the Starfish plus team. The postholder will support other team members within their clinical roles and will work collaboratively with the team and wider professionals and agencies.



We are looking for someone who has experience of working directly with children and young people who have a learning disability and is able to work effectively within a small specialist team. You will need to be able to form good relationships with children, their families and colleagues often when things are very stressful.



We are seeking a candidate who is passionate, child centred and family focused and who values the rights and the strengths of children and young people and their families.



Starfish plus works with children and young people who have a learning disability when there is a high level of concern about their mental health, when there is a risk that they could be admitted to a mental health hospital or a risk they may not be able to stay at home (because of their mental health and/or “behaviour”). We work closely with children, young people and their families across Norfolk to provide multi-disciplinary mental health assessment and intervention.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.



We would love to hear from candidates who have a passion for working with children and young people with Learning Disabilities. We encourage informal visits and discussion prior to application.



Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html



Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.



Clinical

1. To assist in the assessment of children’s mental health needs as a member of the multi-disciplinary team.

2. To implement individual intervention plans to children, families and support services as directed by a senior member of the team.

3. The post holder will work on own, without senior staff present, but will follow therapy programmes and guidance provided by qualified staff.

4. Record and report back accurately and fully on assessments and interventions undertaken;to monitor child’s progress and to alert qualified staff to the need to change therapy input.

5.To communicate relevant information to all involved parties where necessary during and following assessment and intervention.

6.To provide formal and individual advice, support and consultation to families and services as directed by senior members of the team.

7. Under supervision and in accordance with local priorities and need to work jointly with other organisations to provide parenting support and group work services.

8.To attend appropriate child review meetings. To contribute verbally and through written reports to these meetings.

9. To develop good working relations with colleagues and staff in statutory and voluntary agencies.

10. Use appropriate communication strategies with children with communication difficulties and/or sensory difficulties.

11.Work with families with children whose behaviour can be “challenging” and are experiencing difficulties with their mental health.

12. To deliver training to staff in settings and to families, as directed by Clinical Lead.



Professional
1. Encourage, develop and maintain good working relationships with colleagues, parents and others involved in working with children with challenging behaviour.
2. Actively participate in the development of the Starfish plus service and encourage ‘Best Practice’ amongst wider Children with disabilities teams locally.
3. Maintain accurate, contemporaneous records in keeping with NCH&C protocols and security policies.
4. Identify and request sufficient time to continue personal/professional development.

Organisational
1. To provide annual, monthly, weekly returns as required.
2. Manage diary in context of travelling to cover large mix of rural and urban populations.
3. Report workload pressures appropriately.
4. Effectively engage in group work activities with colleagues.
5. Regularly visit children and families in their own homes, frequently as Lone Worker.
6. Participate in annual appraisal.
7. Attend all mandatory training.
8. Participate in staff development and training as appropriate and use supervision to promote personal/professional development.


This advert closes on Sunday 4 Jan 2026

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