Reception & Patient Support Supervisor
| Posting date: | 11 December 2025 |
|---|---|
| Salary: | £13.50 per hour |
| Additional salary information: | £13.50 an hour |
| Hours: | Full time |
| Closing date: | 30 January 2026 |
| Location: | Bishop's Stortford, CM23 5JH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2125-25-0004 |
Summary
The Reception & Patient Services Supervisor supports the Operations Manager, Practice Manager, & GP Partners in all aspects of practice functionality, including patient services, premises management, health & safety, & team leadership. This role requires strong organisational & leadership skills, as the post-holder will lead the Reception & Administration teams, ensuring all duties are performed effectively & in line with CQC regulations. The post-holder will make day-to-day operational decisions within their areas of responsibility & provide support for service delivery across the practice. Flexibility in work patterns is required to manage staff appropriately, attend meetings, provide emergency cover & act as a point of contact for staff. The post-holder will also support the management team in promoting Equality, Diversity & Inclusion (ED&I), Safety, Health, Environment & Fire (SHEF), quality & continuous improvement, confidentiality, collaborative working, service delivery, & learning & development.