Band 3 Apprentice Ward Clerk | Barking Havering and Redbridge University Hospitals NHS Trust
| Posting date: | 10 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,652 Per annum inclusive |
| Hours: | Full time |
| Closing date: | 10 January 2026 |
| Location: | Romford, RM7 0AG |
| Company: | Barking Havering and Redbridge University Hospitals NHS Trust |
| Job type: | Apprenticeship |
| Job reference: | 7674527/162-7477-ACU |
Summary
The Acute Medicine division offers an exciting opportunity to join a friendly and supportive team. We are seeking Band 3 Apprentice Ward Clerk who is highly motivated working along within the nursing and medical team. This post will cover 7 days a week, working 07.30-20.00 and this will be on a rota basis. The position requires someone fully flexible to support different teams within Acute Medicine. The role requires regular cross site working between KGH and QH to deliver high quality administrative support.
You will be responsible for all aspects of admin in the Acute Medicine division, providing a professional, comprehensive, and efficient administrative service effectively delivered to all patients and department members. You will need to demonstrate high levels of customer care and be an ambassador for customer care within the Trust.
Alongside the role you will complete the Level 2 Customer Service Practitioner apprenticeship. If you already hold a Customer Service qualification at Level 2 or above, you are not eligible to apply for this post.
Please read the advert and Job Description carefully before applying, ensuring that you demonstrate how you meet the criteria in the person specification.
To be eligible for an Apprenticeship you must meet the following criteria:
Be 18 years old or over.
Have the right to work in the UK with a visa that covers the duration of the apprenticeship.
Have been permanently resident in the UK for the past 3 years
We welcome applications from those with lived experience of the care system.
To provide an efficient and effective clerical support service to nursing and medical staff within MRU and SDEC. The post holder will promote and encourage a caring and sympathetic environment for patients, relatives and staff ensuring that high standards of service are continually maintained. The nature of duties undertaken within this post dictates that strict confidentiality is always maintained.
We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with.
They are benefitting from a newelectronic patient record (we were the last acute trust in London to introduce one) and our maternity services have beenrated good by the Care Quality Commission.
We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We’re campaigning to secure the £35m we need totransform the A&E at Queen’s and get rid of corridor care.
We’re proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We’re also part of theNorth East London Cancer Alliance
We run aWomen’s Health Hub in Ilford; anAgeing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) atBarking Community Hospital and atSt George’s Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week.
The majority of our 8,400 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many canwork flexibly and more than 400 of them are on our Ofsted accreditedapprenticeship programmes. We’re proud to be aLondon Living Wage employer.
Some of the positive changes we’ve made are captured inthis film.
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Pubudu Chandrasekera, Recruitment Advisor, on 01708 435000 ext. 5110. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
This advert closes on Sunday 21 Dec 2025
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