Head of Operations & Business Developement
| Posting date: | 11 December 2025 |
|---|---|
| Salary: | £41,200 per year |
| Hours: | Full time |
| Closing date: | 07 January 2026 |
| Location: | UK |
| Remote working: | Fully remote |
| Company: | CAUDWELLYOUTH |
| Job type: | Permanent |
| Job reference: | CYHOB |
Summary
For the full job description & to apply for this role, please visit our website www.caudwellyouth.org/careers
About Caudwell Youth
Not all young people have the same opportunities in life.
Caudwell Youth exists to level the playing field for young people at risk.
We support at-risk young people who are care experienced, have mental health challenges, or are at risk of exploitation or offending.
Purpose of the Role:
To support the Deputy CEO in ensuring the effective delivery and growth of Caudwell Youth’s services.
To oversee the management of operational programmes, ensuring high-quality, person-centred support for young people. To contribute to business development, leading expansion via statutory grants and contracts.
KEY DUTIES
Strategic and External Leadership:
-Lead the effective delivery and development of Caudwell Youth’s programmes, in line with our strategic plan.
-Build and maintain relationships with funders, and strategic partners, with support from the Deputy CEO.
-Identify and secure new funding opportunities, leading on public sector bids and tenders, in line with our strategic plan
-Ensure a youth participation and evidence-based approach in all aspects of service delivery and development.
SERVICES:
-Develop, oversee and report against Operations department budget and plans.
-Oversee operational systems, risk assessments and data to ensure services are safe, needs-led and effective.
-Ensure safeguarding policies are embedded across delivery, acting as DSL if required.
-Support and develop high-performing teams, ensuring training, appraisal, and performance management frameworks are in place.
-Ensure that all programme delivery is trauma informed and person-centred
-Oversee quality assurance processes, ensuring consistent standards across all delivery regions.
-Lead on operational compliance, including health & safety, data protection, incident reporting and regulatory requirements.
-Champion a culture of continuous improvement, innovation, and high-quality practice across the organisation.
-Ensure that programmes are monitored and evaluated effectively and that reporting requirements are met, working with the fundraising team as required
For the full job description and recruitment pack, please visit our website www.caudwellyouth.org/careers
About Caudwell Youth
Not all young people have the same opportunities in life.
Caudwell Youth exists to level the playing field for young people at risk.
We support at-risk young people who are care experienced, have mental health challenges, or are at risk of exploitation or offending.
Purpose of the Role:
To support the Deputy CEO in ensuring the effective delivery and growth of Caudwell Youth’s services.
To oversee the management of operational programmes, ensuring high-quality, person-centred support for young people. To contribute to business development, leading expansion via statutory grants and contracts.
KEY DUTIES
Strategic and External Leadership:
-Lead the effective delivery and development of Caudwell Youth’s programmes, in line with our strategic plan.
-Build and maintain relationships with funders, and strategic partners, with support from the Deputy CEO.
-Identify and secure new funding opportunities, leading on public sector bids and tenders, in line with our strategic plan
-Ensure a youth participation and evidence-based approach in all aspects of service delivery and development.
SERVICES:
-Develop, oversee and report against Operations department budget and plans.
-Oversee operational systems, risk assessments and data to ensure services are safe, needs-led and effective.
-Ensure safeguarding policies are embedded across delivery, acting as DSL if required.
-Support and develop high-performing teams, ensuring training, appraisal, and performance management frameworks are in place.
-Ensure that all programme delivery is trauma informed and person-centred
-Oversee quality assurance processes, ensuring consistent standards across all delivery regions.
-Lead on operational compliance, including health & safety, data protection, incident reporting and regulatory requirements.
-Champion a culture of continuous improvement, innovation, and high-quality practice across the organisation.
-Ensure that programmes are monitored and evaluated effectively and that reporting requirements are met, working with the fundraising team as required
For the full job description and recruitment pack, please visit our website www.caudwellyouth.org/careers
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.