Customer Service Administrator

Dyddiad hysbysebu:	10 Rhagfyr 2025
Cyflog:	£26,500 i £28,000 bob blwyddyn
Oriau:	Llawn Amser
Dyddiad cau:	09 Ionawr 2026
Lleoliad:	NG31 7UA
Gweithio o bell:	Ar y safle yn unig
Cwmni:	Ambitions Personnel
Math o swydd:	Parhaol
Cyfeirnod swydd:	LCGTOWNCSA-15500

Crynodeb

We’re urgently looking for two Customer Service Representatives to join a friendly, supportive, and fast-paced team in Grantham. If you thrive on helping others, enjoy variety, and want to be part of a collaborative organisation with UK-wide reach, this role is an opportunity you won’t want to miss.

As a key member of the customer service function, you’ll ensure clients receive a smooth, high-quality experience across a network of UK sites. From onboarding new customers to managing daily enquiries and bookings, you’ll be at the centre of keeping everything running efficiently.

What You’ll Be Doing

• Supporting customer onboarding and maintaining service databases.

  
  

• Liaising with partners and suppliers to coordinate service delivery.

  
  

• Producing customer reports and processing quotes, purchase orders, and sales orders.

  
  

• Setting up new contracts and accurately managing customer records.

  
  

• Responding to enquiries via phone, email, and face-to-face.

  
  

• Organising and managing bookings using internal systems.

  
  

• Working closely with operations, sales, commercial, IT, and finance teams.

  
  

• Updating portals and systems with accurate data for reporting.

  
  

• Assisting with training and supporting new team members when required.

  
  About You – What We’re Looking For

  Essential:

  • Previous experience in customer service or an administrative environment.

    
    

  • Confident using internal systems, databases, and Microsoft applications (Outlook, Word, Excel).

    
    

  • Strong attention to detail with accurate data entry skills.

    
    

  • Excellent communication skills and a professional approach to customer interaction.

    
    

  • Highly organised, proactive, and able to manage multiple tasks in a fast-paced setting.

    
    

  • A positive, reliable team player who’s equally comfortable working independently.

    
    

    If you’re looking for your next step in customer service and want to be part of a team that values people, service, and accuracy, we’d love to hear from you. Apply today!

    GRA1