Waiting Apprenticeship
| Posting date: | 10 December 2025 |
|---|---|
| Salary: | £226.5 per week |
| Hours: | Full time |
| Closing date: | 09 January 2026 |
| Location: | BS8 1JT |
| Remote working: | On-site only |
| Company: | Lifetime Training |
| Job type: | Apprenticeship |
| Job reference: | VA/246252-37853 |
Summary
Responsible for greeting and serving guests promptly, recommending menu items, taking orders, and handling payments while maintaining high service standards. Ensures tables and bar areas are clean, monitors stock levels and expiry dates, and prepares drinks efficiently. Handles customer queries and complaints professionally, follows health and safety procedures, attends required training, and complies with all company policies and handbook guidelines.
Duties Include:
- Greet and seat customers promptly (3-second rule). Present the cocktail menu followed by the food menu and follow STS (Standard Table Service provide by the management).
- Recommend food and drink choices, take orders, upsell dishes, and manage tables using a table management system.
- Serve and explain quality food and drinks. Address customer queries and handle complaints professionally.
- Deliver the bill and process payments. Clear and re-lay tables as needed.
- Maintain cleanliness and compliance with standards at tables and in the bar area. Ensure the bar area is kept clean at all times.
- Maintain and update the Trail, monitor and record temperatures of refrigerators, freezers, and stocked items.
- Sort and store stocked items properly and monitor expiration dates to prevent wastage.
- Dispense and service drinks efficiently, communicate services and facilities to customers, and handle customer complaints in a professional manner.
- Ensure safety by following health and safety guidelines, reporting incidents, and keeping fire routes clear. Ensure fire doors are closed.
- Attending all required training and fire drills as notified by management.
- Comply with company policies regarding fire, health & safety, hygiene, food hygiene, customer care, and security.
- Read, understand, and comply with responsibilities in the Staff Handbook.
At Coconut Tree, you will be working towards Food and Beverage Team Member Apprenticeship Level 2, over the duration of 15 months alongside your daily roles and responsibilities.
Things to consider:
- We prefer candidates who are based in the same city or are able to travel reliably to and from the restaurant.
- Previous experience in a similar role is preferred. But not mandatory as we value potential, enthusiasm, and a willingness to learn with the right attitude.
- Will required to work during the weekends and evenings