Customer Care Associate
| Dyddiad hysbysebu: | 10 Rhagfyr 2025 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 09 Ionawr 2026 |
| Lleoliad: | Lowestoft, Suffolk |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | P+S Personnel Services Ltd |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | PS4161MS |
Crynodeb
P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for a Customer Care Associate on a part-time, 12-month fixed term contract, located in Lowestoft.
Main Responsibilities:
• The first point of contact for customers, ensuring they receive world-class service.
• Handling sales orders, manage delivery requirements, resolve technical queries, and support our sales team.
• Keep up to date with product information and use a CRM system to add critical data.
• Process and input orders by email and telephone.
• General office administration (scanning, archiving, filing etc).
Person Specification:
• Strong business and commercial skills in a customer service environment.
• GCSEs (grade C or above in English & Maths).
• UK internal account management experience.
• Proficient with Microsoft programs and CRM systems.
• Excellent communication skills.
• Customer-focused mindset
• Ability to multitask.
Working Hours:
• Part-time, 22.5 hours per week.
• Wednesday – Friday
• Two week rotation, Week 1: 9:30-17:30 and Week 2: 8:00-16:00.
• 12-month fixed term contract covering maternity leave.
Working Benefits:
• 25 days annual leave plus bank holidays.
• Employee Benefits Hub.
• Pension scheme.
• Life Assurance.
• Occupational Health.
Main Responsibilities:
• The first point of contact for customers, ensuring they receive world-class service.
• Handling sales orders, manage delivery requirements, resolve technical queries, and support our sales team.
• Keep up to date with product information and use a CRM system to add critical data.
• Process and input orders by email and telephone.
• General office administration (scanning, archiving, filing etc).
Person Specification:
• Strong business and commercial skills in a customer service environment.
• GCSEs (grade C or above in English & Maths).
• UK internal account management experience.
• Proficient with Microsoft programs and CRM systems.
• Excellent communication skills.
• Customer-focused mindset
• Ability to multitask.
Working Hours:
• Part-time, 22.5 hours per week.
• Wednesday – Friday
• Two week rotation, Week 1: 9:30-17:30 and Week 2: 8:00-16:00.
• 12-month fixed term contract covering maternity leave.
Working Benefits:
• 25 days annual leave plus bank holidays.
• Employee Benefits Hub.
• Pension scheme.
• Life Assurance.
• Occupational Health.