Bike Mechanic
| Posting date: | 09 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28808-28808 per annum |
| Hours: | Full time |
| Closing date: | 08 January 2026 |
| Location: | London, N1 9PT |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 306444-43833753 |
Summary
Serco Limited
Serco is looking for a Bike Mechanic to work in the London Cycle Hire Workshop carrying out Repairs, Services, Quality Control and any other Bicycle & e-Bike related task. The role of a mechanic is essential to ensuring the correct volume of Bicycles are available for hire in London and that they’re safe to use. To achieve this you must have the correct bicycle competency to become an expert in managing both of Serco BMS’ public bicycles. This means you can deliver Repairs, Services, and QC quickly and to a safe standard. You will work in a vibrant, dedicated team on the front line of one of the world’s most used and popular Cycle Hire Schemes.
Key Accountabilities
- Carry out annual Services for the London Cycle Hire fleet including e-Bike
- Carry out reactive repairs for the London Cycle Hire fleet including e-Bike
- Perform Quality Control checks for Service and Repair bicycles/e-bikes and fully understand the different standards of both, responsible for Bicycle quality leaving the depot.
- Delivering Services, Repairs and Quality Control quickly and safely, with the competency to on average complete minimum output targets.
- Where required, support key pre-bicycle checks for new bicycles
- Where required, support hard decommission of bicycles, including breaking the bicycle down and salvaging the maximum number of parts.
- Provide vital feedback loop to Operations Managers and Chief Mechanic, including, but not limited to, Tool issues, Depot H&S issues, part trends, and general Bicycle feedback such as any possible trends in damage and wear of the fleet.
- Complete all electronic logging of work and accurate logging of part usage.
- Responsible for matters of Health and Safety with respect to yourself and others at all times.
- Responsible for performing all duties in-line with all in-force statutory and regulatory (external), as well as Serco/Cycle Hire (internal) specific policies and procedures. Including, but not limited to, Health and Safety, ISO9001-2008, Serco Management System (SMS), IT and Security, Highways and Environmental.
- Act at all times as a role model for Serco/Cycle Hire, our clients and sponsors and wear correct uniform and identification at all times.
- Ensure that any breaches of security, fraud, vandalism and abuse relating to Serco/Cycle Hire assets and staff are identified and reported to avoid and reduce crime.
- Satisfactorily complete and pass all mandatory and refresher training; including periodic checks and assessments.
- Be expected to meet specific individual performance targets.
- Complete other duties as directed by the Mechanical Team Leader.
- When required, support the refurbishment of wheel hubs, baskets and other parts where necessary to ensure that the other workshop mechanics are able to maintain bicycles.
- Holidays: Up to 25 days plus bank holidays
- Free Oyster card after completing probation.
- Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Serco is looking for a Bike Mechanic to work in the London Cycle Hire Workshop carrying out Repairs, Services, Quality Control and any other Bicycle & e-Bike related task. The role of a mechanic is essential to ensuring the correct volume of Bicycles are available for hire in London and that they’re safe to use. To achieve this you must have the correct bicycle competency to become an expert in managing both of Serco BMS’ public bicycles. This means you can deliver Repairs, Services, and QC quickly and to a safe standard. You will work in a vibrant, dedicated team on the front line of one of the world’s most used and popular Cycle Hire Schemes.
Key Accountabilities
- Carry out annual Services for the London Cycle Hire fleet including e-Bike
- Carry out reactive repairs for the London Cycle Hire fleet including e-Bike
- Perform Quality Control checks for Service and Repair bicycles/e-bikes and fully understand the different standards of both, responsible for Bicycle quality leaving the depot.
- Delivering Services, Repairs and Quality Control quickly and safely, with the competency to on average complete minimum output targets.
- Where required, support key pre-bicycle checks for new bicycles
- Where required, support hard decommission of bicycles, including breaking the bicycle down and salvaging the maximum number of parts.
- Provide vital feedback loop to Operations Managers and Chief Mechanic, including, but not limited to, Tool issues, Depot H&S issues, part trends, and general Bicycle feedback such as any possible trends in damage and wear of the fleet.
- Complete all electronic logging of work and accurate logging of part usage.
- Responsible for matters of Health and Safety with respect to yourself and others at all times.
- Responsible for performing all duties in-line with all in-force statutory and regulatory (external), as well as Serco/Cycle Hire (internal) specific policies and procedures. Including, but not limited to, Health and Safety, ISO9001-2008, Serco Management System (SMS), IT and Security, Highways and Environmental.
- Act at all times as a role model for Serco/Cycle Hire, our clients and sponsors and wear correct uniform and identification at all times.
- Ensure that any breaches of security, fraud, vandalism and abuse relating to Serco/Cycle Hire assets and staff are identified and reported to avoid and reduce crime.
- Satisfactorily complete and pass all mandatory and refresher training; including periodic checks and assessments.
- Be expected to meet specific individual performance targets.
- Complete other duties as directed by the Mechanical Team Leader.
- When required, support the refurbishment of wheel hubs, baskets and other parts where necessary to ensure that the other workshop mechanics are able to maintain bicycles.
- Holidays: Up to 25 days plus bank holidays
- Free Oyster card after completing probation.
- Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.