Enhanced Access - Receptionist
| Dyddiad hysbysebu: | 09 Rhagfyr 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Ionawr 2026 |
| Lleoliad: | Catterick Garrison, DL9 3JD |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C0003-25-0020 |
Crynodeb
Job responsibilities The Enhanced Access service operates on behalf of Hambleton and Richmondshire PCNs and is delivered from a number of local General Practices and hospital. The role is to cover a variety of shifts which are convenient to you. We offer in hours shifts (14.00-18.00hrs), and shifts on an evening (18.30 - 20.00hrs) and weekends (Sat 09.00-17.00hrs & Sun 09.00-13.00hrs). We have many clinical services which require the expertise of a Receptionist to complete the service delivery team. Communication Communicate sensitively and effectively with patients, carers, and team members. Adapt communication methods to suit patients' individual needs, backgrounds, and understanding and perspectives. Maintain open, respectful, and professional communication within the team and with external partners. Represent patients needs and perspectives when appropriate. Quality of Care Manage your workload effectively, maintaining high standards of patient care. Adhere strictly to confidentiality and data protection regulations. Uphold Duty of Candour and safeguarding responsibilities for vulnerable patients. Health & Safety Follow the practices Health & Safety policy. Identify risks in the workplace and act to reduce them. Report accidents or incidents and ensure follow-up actions are taken. Teamwork Work collaboratively and supportively within the multidisciplinary team. Contribute to service development and local health initiatives. Development Ensure all mandatory training is kept up to date Educate and support patients, families, and carers. Equality, Diversity & Inclusion Respect the rights, dignity, and individual needs of all patients and colleagues. Promote an inclusive and non-judgemental environment. Acknowledge and support diversity in all interactions. Use of IT and Data Use clinical IT systems (e.g. SystmOne, NHS Mail) effectively to manage patient data and tasks. Input and process data using appropriate coding and templates. Confidentiality All patient and practice information must be treated as strictly confidential and only shared with authorised individuals, in line with practice policies and data protection regulations. Time and Resource Management Contribute to improving team efficiency and service delivery.