Team Secretary - Apprenticeship Opportunity
| Dyddiad hysbysebu: | 08 Rhagfyr 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £24,937 - £26,598 per annum, pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 08 Ionawr 2026 |
| Lleoliad: | Rotherham, S65 2QU |
| Cwmni: | Rotherham Doncaster & South Humber NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7658239/376-RCGAO-0681 |
Crynodeb
A Vacancy at Rotherham Doncaster and South Humber NHS Foundation Trust.
We are looking for a professional, motivated and caring individual to work 4 days a week within the Rotherham Perinatal Team as a Team Secretary.
The post holder will provide an efficient, effective and confidential secretarial and administrative support service including all secretarial and administrative duties to the Perinatal Mental Health Service.
You will be the first point of contact for patients, carers and professionals contacting the service. There will be times that the content of what you hear or read may be sensitive and emotive in nature and you will be required to take telephone calls from patients/carers that may be in a distressed state or in crisis.
· Provideaconfidential,qualityadministrativeservicetoanidentifiedpathwaywithintheCareGroup.
· Displayandmaintainhighlevelsof customerservice atall times,ensuringallserviceusershaveapositiveexperienceattheirpointofcontact
· Answertelephonecallsasperagreedprotocols
· Tocommunicateeffectively,accuratelyandprofessionally,applyingdiscretionandempathywherenecessary,withwritten,telephoneandfacetofacecontact,withpatients,visitors,otherTruststaffandexternalagencies.
· Createand maintain,upto date computerised patient recordsand recall systemsonSystmOne.
· UpdatenewreferralsontoSystmOne.Maintaincurrentreferralsandendwhereadvisedtodo so.
· Provideanefficientandtimelyphotocopyingandscanningservicetotheteam.
· Maintain,scanandfilepaperrecordsandinformationasappropriate,inlinewithrecords managementprinciples.
· Assistintheproductionofhigh-qualitydocumentation,usingMicrosoftWordandSystmOne,including confidential letters using appropriate equipment
· Liaise between clients, professional staff and other multi-agencypartnersasrequired
· Dealwithtelephoneenquiriesin acourteousandefficientmanner,recordingmessagesasper agreedsystemsandescalatingasperprotocols.
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
https://workwithrdash.co.uk/
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
https://youtu.be/WMJSkLoTk4Q
The main terms and conditions of service can be found here:
https://www.nhsemployers.org/publications/tchandbook
Before applying, please view the attached job description and person specification to view the full details about the role.
We reserve the right to close the vacancy early if there are a high amount of applications.
****If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship****
This advert closes on Tuesday 16 Dec 2025
We are looking for a professional, motivated and caring individual to work 4 days a week within the Rotherham Perinatal Team as a Team Secretary.
The post holder will provide an efficient, effective and confidential secretarial and administrative support service including all secretarial and administrative duties to the Perinatal Mental Health Service.
You will be the first point of contact for patients, carers and professionals contacting the service. There will be times that the content of what you hear or read may be sensitive and emotive in nature and you will be required to take telephone calls from patients/carers that may be in a distressed state or in crisis.
· Provideaconfidential,qualityadministrativeservicetoanidentifiedpathwaywithintheCareGroup.
· Displayandmaintainhighlevelsof customerservice atall times,ensuringallserviceusershaveapositiveexperienceattheirpointofcontact
· Answertelephonecallsasperagreedprotocols
· Tocommunicateeffectively,accuratelyandprofessionally,applyingdiscretionandempathywherenecessary,withwritten,telephoneandfacetofacecontact,withpatients,visitors,otherTruststaffandexternalagencies.
· Createand maintain,upto date computerised patient recordsand recall systemsonSystmOne.
· UpdatenewreferralsontoSystmOne.Maintaincurrentreferralsandendwhereadvisedtodo so.
· Provideanefficientandtimelyphotocopyingandscanningservicetotheteam.
· Maintain,scanandfilepaperrecordsandinformationasappropriate,inlinewithrecords managementprinciples.
· Assistintheproductionofhigh-qualitydocumentation,usingMicrosoftWordandSystmOne,including confidential letters using appropriate equipment
· Liaise between clients, professional staff and other multi-agencypartnersasrequired
· Dealwithtelephoneenquiriesin acourteousandefficientmanner,recordingmessagesasper agreedsystemsandescalatingasperprotocols.
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
https://workwithrdash.co.uk/
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
https://youtu.be/WMJSkLoTk4Q
The main terms and conditions of service can be found here:
https://www.nhsemployers.org/publications/tchandbook
Before applying, please view the attached job description and person specification to view the full details about the role.
We reserve the right to close the vacancy early if there are a high amount of applications.
****If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship****
This advert closes on Tuesday 16 Dec 2025
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Gwybodaeth am Hyderus o ran Anabledd
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