Recycling Officer (Customer Services)
| Dyddiad hysbysebu: | 09 Rhagfyr 2025 |
|---|---|
| Cyflog: | £15.56 i £20.29 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | Pay Rates: PAYE £15.56 per hour / Limited/Umbrella £20.29 per hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Rhagfyr 2025 |
| Lleoliad: | Plymouth, South West England |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Neway International Ltd |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | OR19185 |
Crynodeb
Neway International are seeking a Recycling Officer – Facilities & Environment to join our client Plymouth City Council.
Location: Prince Rock Depot, Macadam Road, Prince Rock, Plymouth, Devon, PL4 0RZ
Hours: 37 per week
Start Date: 22 December 2025
Duration: 6 months +
Pay Rates: PAYE £15.56 per hour / Limited/Umbrella £20.29 per hour
About the Client
Plymouth City Council is committed to delivering high-quality services that support the community and protect the environment. Their Street Scene and Waste Services team is leading a Food Waste Collection project, a time-critical initiative that must be delivered by Spring 2026. This role offers the opportunity to make a tangible impact on sustainability and community engagement.
The Role
As Recycling Officer, you will play a key part in supporting the Council’s Food Waste Collection project. This is a public-facing role requiring strong communication skills to engage with residents, explain the benefits of food waste recycling, and ensure a smooth transition to the new service. You will also liaise with schools, community groups, and partners to promote environmental initiatives and oversee events.
Key Responsibilities
Engage with residents and partners to deliver excellent customer service.
Promote environmental awareness in schools and develop community projects.
Liaise with groups to plan and deliver events, ensuring Health & Safety compliance.
Undertake enforcement action in collaboration with enforcement services.
Supervise staff and volunteers at events, preparing risk assessments and ensuring wellbeing.
Act as lead officer for community engagement in street scene and waste services.
Organise meetings and events, ensuring appropriate resourcing.
Manage budgets up to £75k, ensuring accurate monitoring and reporting.
Handle customer complaints in line with Council policy, maintaining high standards of care.
Candidate Requirements
Essential Qualifications/Knowledge
2 GCSEs Grade A*-C (9-4) in Maths and English or equivalent.
Full driving licence.
Knowledge of budgets, quoting for works, and Microsoft packages.
Understanding of Street Scene & Waste Services.
Working knowledge of Health & Safety, including risk assessments.
Desirable Qualifications/Knowledge
Police and Criminal Evidence Act (PACE) Training.
Essential Experience
Proven experience in planning, organising, and problem solving.
Experience dealing with the public, community groups, and volunteers.
Strong customer care skills, including conflict resolution.
Office-based experience.
Supervisory experience (limited).
Experience in Health & Safety regulations and risk assessments.
Desirable Experience
Sourcing funding for community projects.
Local authority or community-based work.
Supervisory experience.
Essential Skills
Ability to manage multiple projects simultaneously.
Excellent interpersonal, negotiation, and conflict resolution skills.
Strong problem-solving and organisational skills.
ICT proficiency.
Ability to react to ad-hoc situations under tight deadlines.
Supervisory skills.
Effective written and oral communication.
Location: Prince Rock Depot, Macadam Road, Prince Rock, Plymouth, Devon, PL4 0RZ
Hours: 37 per week
Start Date: 22 December 2025
Duration: 6 months +
Pay Rates: PAYE £15.56 per hour / Limited/Umbrella £20.29 per hour
About the Client
Plymouth City Council is committed to delivering high-quality services that support the community and protect the environment. Their Street Scene and Waste Services team is leading a Food Waste Collection project, a time-critical initiative that must be delivered by Spring 2026. This role offers the opportunity to make a tangible impact on sustainability and community engagement.
The Role
As Recycling Officer, you will play a key part in supporting the Council’s Food Waste Collection project. This is a public-facing role requiring strong communication skills to engage with residents, explain the benefits of food waste recycling, and ensure a smooth transition to the new service. You will also liaise with schools, community groups, and partners to promote environmental initiatives and oversee events.
Key Responsibilities
Engage with residents and partners to deliver excellent customer service.
Promote environmental awareness in schools and develop community projects.
Liaise with groups to plan and deliver events, ensuring Health & Safety compliance.
Undertake enforcement action in collaboration with enforcement services.
Supervise staff and volunteers at events, preparing risk assessments and ensuring wellbeing.
Act as lead officer for community engagement in street scene and waste services.
Organise meetings and events, ensuring appropriate resourcing.
Manage budgets up to £75k, ensuring accurate monitoring and reporting.
Handle customer complaints in line with Council policy, maintaining high standards of care.
Candidate Requirements
Essential Qualifications/Knowledge
2 GCSEs Grade A*-C (9-4) in Maths and English or equivalent.
Full driving licence.
Knowledge of budgets, quoting for works, and Microsoft packages.
Understanding of Street Scene & Waste Services.
Working knowledge of Health & Safety, including risk assessments.
Desirable Qualifications/Knowledge
Police and Criminal Evidence Act (PACE) Training.
Essential Experience
Proven experience in planning, organising, and problem solving.
Experience dealing with the public, community groups, and volunteers.
Strong customer care skills, including conflict resolution.
Office-based experience.
Supervisory experience (limited).
Experience in Health & Safety regulations and risk assessments.
Desirable Experience
Sourcing funding for community projects.
Local authority or community-based work.
Supervisory experience.
Essential Skills
Ability to manage multiple projects simultaneously.
Excellent interpersonal, negotiation, and conflict resolution skills.
Strong problem-solving and organisational skills.
ICT proficiency.
Ability to react to ad-hoc situations under tight deadlines.
Supervisory skills.
Effective written and oral communication.