Business Administrator Apprentice Level 3 (Apprenticeship)

Dyddiad hysbysebu:	06 Rhagfyr 2025
Cyflog:	£7.55 yr awr
Oriau:	Llawn Amser
Dyddiad cau:	04 Ionawr 2026
Lleoliad:	Coventry, CV2 4JZ
Cwmni:	GetMyFirstJob Ltd
Math o swydd:	Prentisiaeth
Cyfeirnod swydd:	275927

Crynodeb

SummaryThis is a hands-on, multi-functional role combining trade counter sales, operational support, purchasing, and customer service. You will play a key part in ensuring the smooth running of day-to-day operations, maintaining excellent customer relationships, and supporting overall business performance.Wage£14,526.20 for your first year, then could increase depending on your ageTraining course Business administrator (level 3)Hours Full-time - hours TBC37 hours a weekWorkMost of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.What you'll do at workProvide exceptional service to customers at the trade counter, by phone, and via email.Identify customer needs, offer technical guidance, and upsell relevant products or solutions.Process customer quotations, orders, and returns efficiently and accurately.Build and maintain strong relationships with trade and retail customers to encourage repeat business.Maintain an up-to-date understanding of product ranges, promotions, and pricing.Assist with goods-in and goods-out processes, including checking deliveries, stocking shelves, and preparing outgoing orders.Ensure warehouse and trade counter areas are clean, safe, and well-organised.Support stock control by monitoring inventory levels and reporting shortages or discrepancies.Liaise with delivery drivers and logistics partners to ensure timely dispatch and receipt of goods.Assist in sourcing, ordering, and replenishing stock from approved suppliers.Liaise with suppliers to track orders, resolve delivery issues, and negotiate pricing where appropriate.Ensure purchase orders and supplier invoices are processed accurately and on time.Handle inbound phone and email enquiries promptly and professionally.Work closely with colleagues in sales, operations, and logistics to meet customer and company objectives.Contribute to team meetings and share feedback or improvement ideas.Support other departments as required to ensure smooth overall operations.RequirementsDesirable qualificationsGCSE in:English (grade 4+)Mathematics (grade 4+)Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.SkillsCommunication skillsAttention to detailOrganisation skillsCustomer care skillsAnalytical skillsLogicalTeam workingInitiativeNon judgementalPatience

Training


Qualifications required


Skills required


Prospects

Qualification / Standard : ST0070 Business administrator
Duration 18 months