Inbound Customer Service & Sales Executive
| Dyddiad hysbysebu: | 05 Rhagfyr 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £26,000 plus commission |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Ionawr 2026 |
| Lleoliad: | Harrogate, HG3 2HT |
| Cwmni: | NWF Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 936 |
Crynodeb
Job Advert
NWF Fuels are recruiting a Inbound Sales Executive to join our well-established, high performing, fast paced team, based in Ripon
Nr Harrogate. Our customers are at the centre of our business and providing the best possible service is paramount. The Inbound
Sales Executive is responsible for inbound sales serving the heating oil market from existing and new customers and will ensure
all key questions are asked to establish customer requirements, details are recorded accurately and in-line with company
expectations.
Day to Day
* Communicating with internal departments to resolve customer queries
* Managing Inbound Inbox, replying in a timely manner
* Answering a high volume of inbound Customer Service / Sales calls
* Ensuring a high level of Service provided to our customers
* Accurate Data entry following conversations with customers
* Ensuring all Data entered in CRM is accurate and up to date
About You…
* Comfortable handling inbound customer service and sales calls
* Friendly confident Telephone Manner
* Experience answering large volumes of calls (60 – 100 per day)
* Customer Service Focused
* Strong Relationship Building skills
* Confident Negotiation skills
* IT Literate
* Ability to manage your own time and tasks
Why NWF Fuels?
* Monday to Friday
* Optional Saturday paid at overtime rate of x1.5
* 33 days holiday* with the option to buy more
* Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
* Extensive progression opportunities across the wider group that has 2 other businesses
* Incentive and company days out
* Extensive training opportunities with funded accredited courses
* Medicash
* Long service awards
* The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free
on-site parking
*
Who are NWF Fuels?
NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across
the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit
when you join us!
What makes NWF Fuels different? Our commitment to the customer and our focus on service is what sets us apart in the market, and
our people are the driving force! We supply a range of fuel related products throughout the UK to domestic, agricultural,
commercial and retail customers through our modern fleet of over 155 tankers and a strategically located depot network allowing us
to service more than 113k customers. The business has grown organically and through acquisition currently standing as the third
largest fuel distributor in the UK – we plan to climb higher and want you to be a part of it!
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex,
disability, religion/belief, sexual orientation or age.
NWF Fuels are recruiting a Inbound Sales Executive to join our well-established, high performing, fast paced team, based in Ripon
Nr Harrogate. Our customers are at the centre of our business and providing the best possible service is paramount. The Inbound
Sales Executive is responsible for inbound sales serving the heating oil market from existing and new customers and will ensure
all key questions are asked to establish customer requirements, details are recorded accurately and in-line with company
expectations.
Day to Day
* Communicating with internal departments to resolve customer queries
* Managing Inbound Inbox, replying in a timely manner
* Answering a high volume of inbound Customer Service / Sales calls
* Ensuring a high level of Service provided to our customers
* Accurate Data entry following conversations with customers
* Ensuring all Data entered in CRM is accurate and up to date
About You…
* Comfortable handling inbound customer service and sales calls
* Friendly confident Telephone Manner
* Experience answering large volumes of calls (60 – 100 per day)
* Customer Service Focused
* Strong Relationship Building skills
* Confident Negotiation skills
* IT Literate
* Ability to manage your own time and tasks
Why NWF Fuels?
* Monday to Friday
* Optional Saturday paid at overtime rate of x1.5
* 33 days holiday* with the option to buy more
* Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
* Extensive progression opportunities across the wider group that has 2 other businesses
* Incentive and company days out
* Extensive training opportunities with funded accredited courses
* Medicash
* Long service awards
* The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free
on-site parking
*
Who are NWF Fuels?
NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across
the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit
when you join us!
What makes NWF Fuels different? Our commitment to the customer and our focus on service is what sets us apart in the market, and
our people are the driving force! We supply a range of fuel related products throughout the UK to domestic, agricultural,
commercial and retail customers through our modern fleet of over 155 tankers and a strategically located depot network allowing us
to service more than 113k customers. The business has grown organically and through acquisition currently standing as the third
largest fuel distributor in the UK – we plan to climb higher and want you to be a part of it!
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex,
disability, religion/belief, sexual orientation or age.