Children & Young People Support Worker – Domestic Abuse Service (Female Only)
| Posting date: | 04 December 2025 |
|---|---|
| Salary: | £13,045.00 per hour |
| Hours: | Part time |
| Closing date: | 18 December 2025 |
| Location: | DY2 7DT |
| Remote working: | On-site only |
| Company: | Chadd |
| Job type: | Permanent |
| Job reference: |
Summary
Job Purpose: To provide and coordinate a support service to children, young people and their families on a one to one or group basis, by identifying needs, aspirations and interests in order to achieve positive outcomes within the wellbeing strategy for our Refuge and Outreach provisions.
Working Hours: 18 hours per week on average.
Working Pattern: Flexibility is required to provide an inclusive service, may include daytime, evening and weekend hours.
Key responsibilities
· Welcome families to the service and provide them with support to meet their individual practical & emotional needs.
· Help children & young people begin the healing process of working through traumatic experiences relating to domestic abuse and change.
· Engage with families by facilitating a programme of community and individual activities such as therapeutic play, craft & art, exercise, outings, etc, which promote good physical and emotional health & wellbeing, relevant and accessible to the target client group.
· Take the lead role in managing the day to day running of the onsite play facilities, including cleaning, monitoring safety, stock control & ordering supplies/services within budget.
· Work in liaison with schools, agencies, partners & services to coordinate specialist help and interventions where required.
· Work in partnership with parents to empower them to achieve better health and wellbeing outcomes for their children and achieve their full potential, and provide support in promoting the parent/child relationship.
· Support children and young people to manage themselves and their behaviours enabling them to recognise the impact of their actions on themselves and others using reflection and other therapeutic methods.
· Demonstrate at all times a clear understanding of personal and professional boundaries.
· Contribute to regular reviews of the support plan according to the case management policy including action planning to further progress, signpost, refer to or close a case.
· Collect and monitor associated data, client stories and experiences to demonstrate the impact and outcomes of the service.
· Ensure that views and experiences of clients and agencies are sought actively, recorded correctly and used to develop the service.
· Report any issues, difficulties or complaints to the Refuge Manager and participate in the follow up investigations as required.
Safety & Security
· Positively engage with all safeguarding requirements and ensure any potential concerns are reported immediately.
· Maintain the physical security of the building, control access to the refuge when on duty, reminding residents to keep the address and security of the site secure.
· Maintain confidentiality and adhere to information sharing protocols when working with service users, staff and external bodies and all legislation connected to the work.
· Ensure that the security of sensitive information is kept within CHADD’s policy and procedures according to GDPR.
· Ensure that all health & safety regulations are strictly observed and comply with the Health & Safety Policy.
· Ensure that all equipment provided at CHADD is working according to its purpose with regular testing and maintenance and report any emergency repairs or hazards.
Working Hours: 18 hours per week on average.
Working Pattern: Flexibility is required to provide an inclusive service, may include daytime, evening and weekend hours.
Key responsibilities
· Welcome families to the service and provide them with support to meet their individual practical & emotional needs.
· Help children & young people begin the healing process of working through traumatic experiences relating to domestic abuse and change.
· Engage with families by facilitating a programme of community and individual activities such as therapeutic play, craft & art, exercise, outings, etc, which promote good physical and emotional health & wellbeing, relevant and accessible to the target client group.
· Take the lead role in managing the day to day running of the onsite play facilities, including cleaning, monitoring safety, stock control & ordering supplies/services within budget.
· Work in liaison with schools, agencies, partners & services to coordinate specialist help and interventions where required.
· Work in partnership with parents to empower them to achieve better health and wellbeing outcomes for their children and achieve their full potential, and provide support in promoting the parent/child relationship.
· Support children and young people to manage themselves and their behaviours enabling them to recognise the impact of their actions on themselves and others using reflection and other therapeutic methods.
· Demonstrate at all times a clear understanding of personal and professional boundaries.
· Contribute to regular reviews of the support plan according to the case management policy including action planning to further progress, signpost, refer to or close a case.
· Collect and monitor associated data, client stories and experiences to demonstrate the impact and outcomes of the service.
· Ensure that views and experiences of clients and agencies are sought actively, recorded correctly and used to develop the service.
· Report any issues, difficulties or complaints to the Refuge Manager and participate in the follow up investigations as required.
Safety & Security
· Positively engage with all safeguarding requirements and ensure any potential concerns are reported immediately.
· Maintain the physical security of the building, control access to the refuge when on duty, reminding residents to keep the address and security of the site secure.
· Maintain confidentiality and adhere to information sharing protocols when working with service users, staff and external bodies and all legislation connected to the work.
· Ensure that the security of sensitive information is kept within CHADD’s policy and procedures according to GDPR.
· Ensure that all health & safety regulations are strictly observed and comply with the Health & Safety Policy.
· Ensure that all equipment provided at CHADD is working according to its purpose with regular testing and maintenance and report any emergency repairs or hazards.