Dewislen

Home Ownership Team Leader

Manylion swydd
Dyddiad hysbysebu: 03 Rhagfyr 2025
Cyflog: £39,110 i £45,643 bob blwyddyn, pro rata
Oriau: Rhan Amser
Dyddiad cau: 17 Rhagfyr 2025
Lleoliad: Norwich, Norfolk
Gweithio o bell: Hybrid - gweithio o bell hyd at 1 diwrnod yr wythnos
Cwmni: Clarion Housing Group
Math o swydd: Parhaol
Cyfeirnod swydd: R0018464

Gwneud cais am y swydd hon

Crynodeb

Location: Hybrid/Reed House, Norwich
Salary: £39,110 - £45,643 per annum pro rata
Hours: Part-time 15 hours per week
Contract Type: Permanent

We’re seeking a dynamic and experienced Team Leader to lead a high-performing team of Home Ownership Specialists and provide fast, efficient, and fully compliant services to Clarion customers. In this role, you’ll set the pace by providing clear direction, strategic planning, and confident leadership, ensuring that every case is handled with care, accuracy, and impact.

As Team Leader, you’ll be the bridge between your team and a wide range of colleagues and partners, keeping communication smooth and making sure cases progress quickly and cost-effectively. Your team will be champions for our Homeowners, listening to what they need, making sure they feel supported, and ensuring all leasehold and homeownership transactions are handled promptly and professionally. To thrive in this role, you’ll bring solid leasehold knowledge, experience working in a regulated environment, and a confident, practical approach to making things happen.

We’re looking for a confident leader with experience in Housing Associations or similar sectors who combines strategic thinking with a strong customer focus. You should offer insight into the homeownership market, a solid understanding of leasehold account management, and a clear vision for creating value for both customers and the business. A positive, professional attitude is essential, particularly when guiding teams through change, along with excellent communication skills and the ability to engage diverse stakeholders.

If you are driven by a commitment to exceptional customer service and possess expertise in leasehold and asset management, we would love to hear from you.

You’ll be working Thursdays and Fridays as part of a job share, totalling 15 hours per week. You’ll have the flexibility to work from home, with one required day in the office each week.

If this sounds like an opportunity for you, please review the full role profile before applying.

Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more.

At Clarion Housing Group, we support the responsible use of AI.

Closing Date: Wednesday 17th December 2025 at midnight

Interviews will be held at our Reed House office in Norwich on Tuesday 6th January 2026.

As part of the assessment process, candidates will be asked to prepare and deliver a presentation; details will be provided to you ahead of your interview.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

This vacancy may close without notice.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon