Diabetes Administration Assistant (Diabetes Education Team)
| Dyddiad hysbysebu: | 03 Rhagfyr 2025 |
|---|---|
| Cyflog: | £24,937.00 i £26,598.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24937.00 - £26598.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Rhagfyr 2025 |
| Lleoliad: | Bedford, MK429DJ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9418-25-1440 |
Crynodeb
To be responsible for the administration of all the Type 2 Diabetes Education programmes including coordination of the waiting lists. To ensure that all waiting list data is correct and up to date and that action is taken to amend any data errors. To work with, support, liaise and ensure a smooth handover to other Diabetes Education administrators and other members of the team as necessary. To act as a contact point for queries and enquiries on the education programmes. Ensure Data Quality standards are met and confidentiality is maintained at all times. To arrange the bookings / hire of community venues for face to face group education and update all relevant systems. To arrange the bookings for virtual group education, 1-2-1 video and telephone calls with educators and update all relevant systems. To contact patients directly to invite, chase and promote the services. Ensure all telephone calls and emails to the office are answered promptly and efficiently and that all contact is dealt with in a courteous manner. To send confirmation letters and emails to ensure that relevant appointment documentation is received by the patient. To ensure that letters and emails received are filed correctly and that filing is kept up to date. Attention to detail and accuracy is essential. To liaise with other team members, the Diabetes Multidisciplinary Team, GP practices and ICB as require Prepare all relevant documentation for educators prior to the education session commencing. To ensure the correct booking of interpreters where necessary. Data input of confidential information, including databases, spreadsheets, Word and SystmOne must be accurate. To support the clinical team in arranging and supporting educational promotional events for both patients and health care professionals. Create and implement new data/activity recording systems for the Diabetes Education Service. Running & Collating audits and activity reports from Diabetes systems Diamond, PIMS, SystmOne, internal spreadsheets etc. Manage and prioritise own workload to ensure that the Diabetes Education team receives the level of support they require, agreeing priorities and working to deadlines. To act as IT Champion to promote the development of IT based processes and extend the use of IT systems to create efficiencies. Record and maintain statistics for the Diabetes Education Service and the Trust Information Services. Assisting in the production (formatting, proof reading etc) of Health & Education resources. Any other ad hoc duties that may be requested by the Lead Diabetes Educator or ICDS manager.