Senior Content Designer (12 Months)
| Dyddiad hysbysebu: | 02 Rhagfyr 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Ionawr 2026 |
| Lleoliad: | London, EC2M 4AA |
| Cwmni: | NatWest Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | R-00269123 |
Crynodeb
Join us as a Senior Content Designer
- We are looking for an experienced and proactive Senior Content Designer to join our growing Product Design team to help us build and deliver the next generation of embedded financial services.
- You’ll collaborate with product owners, internal business stakeholders, operational teams, technology specialists and designers to define content requirements and strategy that best achieve business goals
- This is a great opportunity to develop your knowledge and skills while making a real difference for our customers
What you'll do
As a Senior Content Designer , you’ll design, write, and iterate on high-quality content, including user flows, microcopy, error messages and customer lifecycle communications.
Additionally, you’ll be:
- Reporting to the Senior Design Manager and you will be defining and driving the content design for multiple embedded finance products (savings, lending, point-of-sale) and internal tools
- Acting as the subject matter expert for content design, championing the value of content-first design across the organisation
- Collaborating closely with our Product Designers and internal stakeholders (including Product, Research, Engineering, Client Success and Compliance) to design solutions to customer problems, creating the best possible customer experience
- Building and encouraging a culture of iterative experimentation, with content and customer understanding being the focus
- Helping onboard new clients, engaging with key stakeholders to make sure their products are appropriately customised in line with our standards and regulatory requirements
- Managing the content guidelines and design system components, ensuring consistency and scalability
You’ll need strong experience working as a content designer in financial services, with the ability to manage multiple, competing priorities in a fast-paced environment.
You’ll also need:
- Experience working with tools like Figma, Jira and Confluence
- A proven ability to design and optimise best-in-class content for products
- Empathy for users, with experience creating inclusive content for different accessibility needs
- Strong organisation skills and astute attention to detail
- Experience of Agile delivery methods and teams