General Practice Assistant

Dyddiad hysbysebu:	02 Rhagfyr 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Negotiable
Oriau:	Llawn Amser
Dyddiad cau:	09 Ionawr 2026
Lleoliad:	Esher, KT10 0EH
Cwmni:	NHS Jobs
Math o swydd:	Cytundeb
Cyfeirnod swydd:	A4849-25-0001

Crynodeb

Main Duties and Responsibilities The role includes a variety of duties, working alongside our current team members in providing support across several domains. This includes: Reception Support: To cover reception including handling online & telephone patient enquires and making appointments. Secretarial duties: sending out routine, private, urgent and two week rule referral letters to secondary care; managing day to day enquiries including patient referral enquiries and providing comprehensive audit trail; good working knowledge of local services; chasing up outstanding results or discharge summaries; safety netting for urgent referrals; managing secretarial email inbox for queries from secondary care, community clinics and pharmacies; keeping to clinical governance, data protection and freedom of information laws; liaising with management team regarding current workload and potential backlog Call/Recall duties: overseeing chronic disease clinics ensuring patients are called in a timely fashion and monitoring checks coordinate with clinical follow up appointments; coordinating flu vaccination invitations and enquiries; managing minor surgery and ear irrigation waiting lists and enquiries. Clinical Coding Support: Additional support may be required in highlighting and coding key patient information from incoming hospital and patient letters. Summarising key patient information from letters. Prescription clerk Support: Ad-hoc cover may be required in supporting our prescribing team with uploading prescription requests; dealing with medication queries from pharmacies & patients; coordinating appointments for medication monitoring. Undertake any other additional duties appropriate to the post.