Programme Assistant, Make Music: Young People
| Posting date: | 02 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £17,254 |
| Hours: | Part time |
| Closing date: | 01 January 2026 |
| Location: | Gateshead, NE8 2JR |
| Company: | North Music Trust |
| Job type: | Permanent |
| Job reference: | 262 |
Summary
Job Advert
Make Music Young People: Programme Assistant
Deadline for applications: 5pm, 4th January 2026
Reports to: Make Music: Young People, Weekend School Manager
Location: The Glasshouse International Centre for Music, Gateshead
Working hours: 25 hours per week, Thursdays-Sundays
Salary: SCP 23 - £17,254 (£24,826 per annum, pro rata)
About The Glasshouse International Centre for Music
We’re a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians
are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking
toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia.
Whether you’re front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that
means 2 million people enjoy top – notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across
the North East and through live- streamed performances and digital lessons.
Make Music is the name for all of The Glasshouse’s music-making classes, groups, ensembles, and activities for schools and music
educators. People of all ages, experience levels and backgrounds sing, play, and create with us. Whether starting from scratch or
polishing some skills there’s a class, choir, band, or studio to suit everyone.
Make Music: Young People supports any young person aged 4 to 19 find their voice, learn a musical instrument, write, and produce
their own songs, meet others to play and sing with, build their confidence, and take part in exciting performances. The Glasshouse
runs a leading musical training that supports young musicians aged 4 - 19 to develop the skills and confidence to reach their
musical potential. We encourage applicants from the most diverse backgrounds, making sure that everyone has the chance to study
with us. Financial support is available through grants and bursaries.
The Glasshouse understands that people learn in different ways and have different musical interests. We have come up with ways of
teaching music that support people’s personal development as well as musical, designed around the needs of the person learning. We
have written this down in our Inclusive Music Making Guide and everything we do is based on that. Through all this we connect
young people with visiting artists, and we work with Music Hubs and other partners to support young people to grow in the North
East.
The Glasshouse Centre for Advanced Training (CAT) is a high-level music training programme for young people with exceptional
potential and passion for music. It is part of the Department of Education Music and Dance Scheme network. Taking place on Sunday
during term time, students receive tuition, ensemble training and classes in music theory, alongside individual guidance and
development. There are exciting opportunities to compose music and work alongside inspirational visiting artists, as well as
multiple performance opportunities. The CAT is open to a wide range of musical genres and instruments including voice.
Overall purpose of the job
The Make Music: Young People – Programme Assistant will work closely with the Make Music: Young People team, specifically the two
Co-ordinators, to support all aspects of our Foundation, Step Up, CAT and Ensemble programmes. The role will be focussed on the
administration and support of a wide range of activities associated with these programmes, including lessons, classes, rehearsals
and performances.
About you
Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds
like you, read on to find out how you can hit the ground running.
It would be great if you had experience in:
* Relevant professional experience of administrating and supporting the running of activities and/or educational programmes.
Skills and knowledge of:
* Safeguarding in education contexts;
* Good administrative skills and ability to manage own workload;
* Excellent verbal and written communication skills;
* Skills and confidence in communicating with people from a diverse range of backgrounds;
* Effective problem-solving skills;
* Ability to work to deadlines;
* Able to remain calm and clear-thinking under pressure;
* Good level of IT skills – including Microsoft Outlook, Word, and Excel;
* A keen attention to detail.
It also helps if you have:
* An interest in music and education;
* Responsive, flexible working style;
* Excellent initiative and resourcefulness;
* Commitment to teamwork and collaboration.
* Available to work regularly on weekends.
* Current Driving Licence.
* An understanding of different musical styles.
* Practical knowledge of using Artifax, Tessitura and Xledger software systems;
* Experience of working in an arts setting.
You’ll be responsible for:
Overall
* To assist in the running of Make Music: Young People activities and events, including compiling resources so that outcomes and
relevant targets are met, and young people benefit from a high quality, inclusive music programme.
Programme Logistics & Administration
* Collect and input data into systems (including, but not limited to, Tessitura, Artifax, XLedger);
* Contribute to all aspects of monitoring and evaluation, including reporting;
* Compile and distribute programme resources (e.g., timetables, information packs, sheet music, safeguarding information);
* Communicate with young people, parents/carers, Musicians and Tutors by email and in person;
* Support financial administration, including raising invoices and purchase orders; ordering and collecting petty cash;
purchasing resources; tracking spend;
* Administrate the production of events and activities, working alongside programme Managers, Co-ordinators, Musicians and
Tutors.
General
* Implement safeguarding policies and procedures to maintain high standards of safeguarding and pastoral care of children and
adults at risk;
* Act as pastoral support in a variety of settings;
* Act as ‘on the ground’ support on performance days and in the Foyle Music Centre, making sure activities are resourced, as
required;
* Attend regular programme or planning meetings, as required;
* Accept appropriate individual responsibility for the observance, promotion and implementation of Safeguarding, Health & Safety,
Customer Care, Equality and Diversity, Dignity at Work and other policies with the Trust;
* Undertake other duties appropriate to the post and in line with the needs of the organisation.
But don’t worry if you’re not a perfect match for the job description and criteria, we’d love you to apply anyway. We are more
interested in your determination, positivity, and willingness to get stuck in.
Our commitment to your development
At The Glasshouse, we’re always learning. And we know that when it comes to training, everyone is different. So, you’ll work
closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like
to develop your skills in a certain area, we want to hear about it.
This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through
training and support, we’ll help you develop the skills and knowledge you need to thrive in your role.
Diversity, Equality, and Inclusion
At The Glasshouse, we encourage a working environment that’s welcoming, inclusive, and diverse. Different backgrounds, views and
experiences are valued so everyone can be themselves.
Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your
background or the challenges you’ve faced.
For example, we would love to hear from you if you:
* Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
* Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others)
* Grew up in a family receiving Universal Credit or state benefits
* Have ever lived in council or social housing or been on the housing register
* Have ever lived in sheltered accommodation or experienced homelessness
* Experienced being in care at any point in your life
* Have been a refugee or asylum seeker
* Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced
racism
* These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply.
* We do not discriminate because of race, colour, religion, gender or gender identity, sexual orientation or expression, age,
disability or any other protected characteristic as outlined in the Equality Act 2010.
Safeguarding children, young people and adults at risk
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all of those
that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development
to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes
relevant background checks and the disclosure of criminal records, sanctions, and investigations where appropriate. This position
is eligible for an Enhanced DBS / with a check of the Children’s / Adult’s Barred List.
Right to Work
We welcome applications from candidates already eligible to work in the UK or those that can apply for a visa granting permission
to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship. You will be asked to share proof of this
prior to receiving any offer of employment.
Our application process
Closing date for applications: 5pm, 4th January 2026
Interview date: 14th January 2026
We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine,
so if you have any questions about the role or the application process, please contact us.
Make Music Young People: Programme Assistant
Deadline for applications: 5pm, 4th January 2026
Reports to: Make Music: Young People, Weekend School Manager
Location: The Glasshouse International Centre for Music, Gateshead
Working hours: 25 hours per week, Thursdays-Sundays
Salary: SCP 23 - £17,254 (£24,826 per annum, pro rata)
About The Glasshouse International Centre for Music
We’re a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians
are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking
toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia.
Whether you’re front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that
means 2 million people enjoy top – notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across
the North East and through live- streamed performances and digital lessons.
Make Music is the name for all of The Glasshouse’s music-making classes, groups, ensembles, and activities for schools and music
educators. People of all ages, experience levels and backgrounds sing, play, and create with us. Whether starting from scratch or
polishing some skills there’s a class, choir, band, or studio to suit everyone.
Make Music: Young People supports any young person aged 4 to 19 find their voice, learn a musical instrument, write, and produce
their own songs, meet others to play and sing with, build their confidence, and take part in exciting performances. The Glasshouse
runs a leading musical training that supports young musicians aged 4 - 19 to develop the skills and confidence to reach their
musical potential. We encourage applicants from the most diverse backgrounds, making sure that everyone has the chance to study
with us. Financial support is available through grants and bursaries.
The Glasshouse understands that people learn in different ways and have different musical interests. We have come up with ways of
teaching music that support people’s personal development as well as musical, designed around the needs of the person learning. We
have written this down in our Inclusive Music Making Guide and everything we do is based on that. Through all this we connect
young people with visiting artists, and we work with Music Hubs and other partners to support young people to grow in the North
East.
The Glasshouse Centre for Advanced Training (CAT) is a high-level music training programme for young people with exceptional
potential and passion for music. It is part of the Department of Education Music and Dance Scheme network. Taking place on Sunday
during term time, students receive tuition, ensemble training and classes in music theory, alongside individual guidance and
development. There are exciting opportunities to compose music and work alongside inspirational visiting artists, as well as
multiple performance opportunities. The CAT is open to a wide range of musical genres and instruments including voice.
Overall purpose of the job
The Make Music: Young People – Programme Assistant will work closely with the Make Music: Young People team, specifically the two
Co-ordinators, to support all aspects of our Foundation, Step Up, CAT and Ensemble programmes. The role will be focussed on the
administration and support of a wide range of activities associated with these programmes, including lessons, classes, rehearsals
and performances.
About you
Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds
like you, read on to find out how you can hit the ground running.
It would be great if you had experience in:
* Relevant professional experience of administrating and supporting the running of activities and/or educational programmes.
Skills and knowledge of:
* Safeguarding in education contexts;
* Good administrative skills and ability to manage own workload;
* Excellent verbal and written communication skills;
* Skills and confidence in communicating with people from a diverse range of backgrounds;
* Effective problem-solving skills;
* Ability to work to deadlines;
* Able to remain calm and clear-thinking under pressure;
* Good level of IT skills – including Microsoft Outlook, Word, and Excel;
* A keen attention to detail.
It also helps if you have:
* An interest in music and education;
* Responsive, flexible working style;
* Excellent initiative and resourcefulness;
* Commitment to teamwork and collaboration.
* Available to work regularly on weekends.
* Current Driving Licence.
* An understanding of different musical styles.
* Practical knowledge of using Artifax, Tessitura and Xledger software systems;
* Experience of working in an arts setting.
You’ll be responsible for:
Overall
* To assist in the running of Make Music: Young People activities and events, including compiling resources so that outcomes and
relevant targets are met, and young people benefit from a high quality, inclusive music programme.
Programme Logistics & Administration
* Collect and input data into systems (including, but not limited to, Tessitura, Artifax, XLedger);
* Contribute to all aspects of monitoring and evaluation, including reporting;
* Compile and distribute programme resources (e.g., timetables, information packs, sheet music, safeguarding information);
* Communicate with young people, parents/carers, Musicians and Tutors by email and in person;
* Support financial administration, including raising invoices and purchase orders; ordering and collecting petty cash;
purchasing resources; tracking spend;
* Administrate the production of events and activities, working alongside programme Managers, Co-ordinators, Musicians and
Tutors.
General
* Implement safeguarding policies and procedures to maintain high standards of safeguarding and pastoral care of children and
adults at risk;
* Act as pastoral support in a variety of settings;
* Act as ‘on the ground’ support on performance days and in the Foyle Music Centre, making sure activities are resourced, as
required;
* Attend regular programme or planning meetings, as required;
* Accept appropriate individual responsibility for the observance, promotion and implementation of Safeguarding, Health & Safety,
Customer Care, Equality and Diversity, Dignity at Work and other policies with the Trust;
* Undertake other duties appropriate to the post and in line with the needs of the organisation.
But don’t worry if you’re not a perfect match for the job description and criteria, we’d love you to apply anyway. We are more
interested in your determination, positivity, and willingness to get stuck in.
Our commitment to your development
At The Glasshouse, we’re always learning. And we know that when it comes to training, everyone is different. So, you’ll work
closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like
to develop your skills in a certain area, we want to hear about it.
This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through
training and support, we’ll help you develop the skills and knowledge you need to thrive in your role.
Diversity, Equality, and Inclusion
At The Glasshouse, we encourage a working environment that’s welcoming, inclusive, and diverse. Different backgrounds, views and
experiences are valued so everyone can be themselves.
Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your
background or the challenges you’ve faced.
For example, we would love to hear from you if you:
* Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
* Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others)
* Grew up in a family receiving Universal Credit or state benefits
* Have ever lived in council or social housing or been on the housing register
* Have ever lived in sheltered accommodation or experienced homelessness
* Experienced being in care at any point in your life
* Have been a refugee or asylum seeker
* Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced
racism
* These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply.
* We do not discriminate because of race, colour, religion, gender or gender identity, sexual orientation or expression, age,
disability or any other protected characteristic as outlined in the Equality Act 2010.
Safeguarding children, young people and adults at risk
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all of those
that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development
to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes
relevant background checks and the disclosure of criminal records, sanctions, and investigations where appropriate. This position
is eligible for an Enhanced DBS / with a check of the Children’s / Adult’s Barred List.
Right to Work
We welcome applications from candidates already eligible to work in the UK or those that can apply for a visa granting permission
to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship. You will be asked to share proof of this
prior to receiving any offer of employment.
Our application process
Closing date for applications: 5pm, 4th January 2026
Interview date: 14th January 2026
We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine,
so if you have any questions about the role or the application process, please contact us.