Hotel Manager
| Posting date: | 01 December 2025 |
|---|---|
| Salary: | £16 to £20 per hour |
| Hours: | Full time |
| Closing date: | 31 December 2025 |
| Location: | Fort William, PH33 |
| Remote working: | On-site only |
| Company: | HIJOBS |
| Job type: | Permanent |
| Job reference: | 382190 |
Summary
Seeking an experienced and dynamic Hotel Manager with a hands-on approach to oversee the daily operations of our small boutique hotel in a beautiful loch side setting in the Glencoe area. The successful candidate will be responsible for ensuring exceptional guest services, managing staff, and maintaining high standards of quality and efficiency.
Duties
- Lead and supervise all hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and implement operational policies and procedures to optimise efficiency and guest satisfaction.
- Oversee staff recruitment, training, and performance management, fostering a positive team environment.
- Ensure compliance with health and safety regulations, as well as legal requirements related to hospitality operations.
- Manage guest relations by addressing complaints promptly and ensuring a high standard of customer service.
- Coordinate with vendors and suppliers to maintain inventory levels and service quality.
- Monitor financial performance, including budgeting, forecasting, and cost control measures.
- Promote the hotel’s services through marketing initiatives and community engagement activities.
- Maintain a welcoming atmosphere that reflects the hotel’s brand values and commitment to excellence.