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Support Worker - Physical & Complex Care Team

Job details
Posting date: 28 November 2025
Salary: £24,796 to £25,989 per year
Hours: Full time
Closing date: 14 December 2025
Location: Sunderland, Tyne & Wear
Remote working: On-site only
Company: Sunderland Care and Support Ltd
Job type: Permanent
Job reference: 289185

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Summary

New Employees to the company will receive £500 when they begin their career at Sunderland Care and Support and £500 when they successfully complete their induction and probationary period. (The scheme is offered on a discretionary basis, and as such, the Company reserves the right to amend or withdraw it at any time at its discretion).

We are seeking to recruit a Support Worker into our Supported Living Service, who can deliver exceptional standards of person-centred care and support to customers.

Sunderland Care and Support is one of the leading Social Care providers of high-quality care and support to the community of Sunderland. We are passionate about supporting adults with physical complex needs and support requirements to help them lead fulfilling lives.

This care and support should have the individual at its centre, promote respect, dignity, engagement, and participation, throughout the delivery of personalised care and support.

We are keen to recruit candidates who are able to support and enable our customers to lead and maintain fulfilling lives whilst ensuring that their daily individual care and support needs are met whilst ensuring their quality of life is paramount. These needs should be met with integrity by those who can help us ensure our company values are at the heart of everything we do.

Our values are:
Respect – We will care and support our customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in the diverse communities that we operate within
Innovation – We will continue to strive to achieve positive outcomes for those that we support and for our workforce by thinking differently and learning from others
Integrity – We will act fairly, ethically, professionally and openly in all we do
Caring – We will provide safe, caring and personal services that support, protect and enable out customers to live fulfilling lives
Partnership – We will use our energy, skills and resources to deliver the best outcomes, incorporating the perspectives of all our customers and stakeholders
Valued – We will engage and consult with our customers and staff to promote a culture of inclusivity and kindness. We will acknowledge excellent outcomes and practice and support customers and staff to reach their maximum potential.
Your role will be on providing support to customers promoting and developing their life, health, and wellbeing.

Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the online application form, as this information is used to select candidates for interview.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk/spam folder.

We will contact candidates to arrange an appropriate time to carry out an interview. If you are successful following the interview process appointments will be made subject to two satisfactory references and DBS check.

For more information on Sunderland Care and Support, please visit our website; https://sunderlandcareandsupport.co.uk

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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