Housing Officer
| Dyddiad hysbysebu: | 27 Tachwedd 2025 |
|---|---|
| Cyflog: | £33,699 i £36,363 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 18 Rhagfyr 2025 |
| Lleoliad: | Stoke, Staffordshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Stoke on Trent City Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 0000025510 |
Crynodeb
Directorate: Housing, Regeneration and Operations
Section: Housing Management
Location: Abbey Hulton Family Hub and Blurton Family Hub
Grade: Level 8
Salary: £33,699 - £36,363 per annum
Hours: 37 hours per week
X2 Housing Officer roles available:
1 based in North at Abbey Hulton Family Hub
1 based in South at Blurton Family Hub
This advert is open to both Internal and External applicants.
The role:
This is an exciting opportunity to join a high performing team committed to delivering great outcomes for customers and the organisation.
The Housing Officer post is a vital role undertaking the tenancy management of a patch of dwellings.
The role ensures that tenants keep to their tenancy agreements, including payment of rent and recovery of rent arrears as well as ensuring that complaints of anti-social behaviour are dealt with and that the estates are maintained to a satisfactory condition.
The Housing Officer role has a flexible job description covering all aspects of tenancy management, however, these vacancies sit within the Rental Income Team focusing on the collection of rent and service charges by supporting tenants to sustain their tenancies and recovering rent arrears.
The applicant must posses:
· detailed knowledge, experience and understanding of housing management
· have experience in delivering high quality customer service, including experience of visiting customers in their homes
· interviewing and advising customers
· must be able to adapt to a changing environment and work under pressure with minimum supervision.
For more information:
Please contact Gavin Ward, Tel – 01782 233176 orgavin.ward@stoke.gov.uk for more details.
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
Section: Housing Management
Location: Abbey Hulton Family Hub and Blurton Family Hub
Grade: Level 8
Salary: £33,699 - £36,363 per annum
Hours: 37 hours per week
X2 Housing Officer roles available:
1 based in North at Abbey Hulton Family Hub
1 based in South at Blurton Family Hub
This advert is open to both Internal and External applicants.
The role:
This is an exciting opportunity to join a high performing team committed to delivering great outcomes for customers and the organisation.
The Housing Officer post is a vital role undertaking the tenancy management of a patch of dwellings.
The role ensures that tenants keep to their tenancy agreements, including payment of rent and recovery of rent arrears as well as ensuring that complaints of anti-social behaviour are dealt with and that the estates are maintained to a satisfactory condition.
The Housing Officer role has a flexible job description covering all aspects of tenancy management, however, these vacancies sit within the Rental Income Team focusing on the collection of rent and service charges by supporting tenants to sustain their tenancies and recovering rent arrears.
The applicant must posses:
· detailed knowledge, experience and understanding of housing management
· have experience in delivering high quality customer service, including experience of visiting customers in their homes
· interviewing and advising customers
· must be able to adapt to a changing environment and work under pressure with minimum supervision.
For more information:
Please contact Gavin Ward, Tel – 01782 233176 orgavin.ward@stoke.gov.uk for more details.
Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.