Patient Navigator
| Dyddiad hysbysebu: | 26 Tachwedd 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Rhagfyr 2025 |
| Lleoliad: | Leeds, LS21 3HD |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | E0135-25-0156 |
Crynodeb
Key Responsibilities Welcoming patients and visitors, managing check-ins, and providing appointment information. Answering phone calls and handling patient inquiries with empathy and professionalism. Scheduling and managing appointments using our system. Processing prescription requests from patients and pharmacies. Handling patient queries in person, over the phone, and via email. Managing incoming and outgoing correspondence, including emails and letters, with accuracy. Keeping the reception area tidy and ensuring smooth handovers for colleagues. Completing administrative tasks such as patient registrations and updates. System used: SystemOne About us Westgate Surgery is a growing practice in the rural market town of Otley, on the outskirts of Leeds. We are a modern, spacious GP surgery with a dedicated team of healthcare professionals meeting a wide range of patient needs. We provide face-to-face, video, and telephone appointments MondayFriday (8am6pm), with extended hours available for our 6,000 patients. Our purpose-built surgery includes a large patient car park and full disability access. Take a virtual tour: https://www.apollo3d.co.uk/tour/?experience=westgate Why join us? Our Benefits; NHS Pension with 20.6% employer contribution 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time) Extra day of leave per year for work anniversary Enhanced Maternity, Maternity/Paternity Support, Adoption pay Participation in OMGs refer a friend scheme Eye care scheme free eye test plus a contribution towards glasses Cycle to work scheme Access to NHS Discounts