Senior Service Designer
| Posting date: | 26 November 2025 |
|---|---|
| Salary: | £52,265 to £73,927 per year |
| Hours: | Full time |
| Closing date: | 07 December 2025 |
| Location: | UK |
| Remote working: | Fully remote |
| Company: | Barnardo's |
| Job type: | Contract |
| Job reference: | 22123 |
Summary
Senior Service Designer – Maternity Cover
This role can be based at any of Barnardo's national offices. Regular local and national travel will be required.
Full-time and part time applicants welcomed and this is a 12 months fixed-term contract
Help us design services that transform childhoods:
At Barnardo's, we believe every child deserves a safe, happy and hopeful future. For over 150 years, we've been innovating to improve the lives of children, young people and families across the UK. Today, we run more than 800 services and are committed to making them excellent, inclusive and designed with the children, young people and families how use them.
As a senior member of the Service Design team, you will play a vital role in applying service design methods to deliver measurable improvements in service quality, efficiency and outcomes for children, young people and families.
As a Senior Service Designer, you will:
Lead the end-to-end design of services, ensuring they are user-centred, evidence-based and aligned to strategic priorities
Ensure services are coherent and integrated across online and offline channels
Work across functions to engage stakeholders and support organisational change
Mentor and support colleagues – developing confidence and skills
Develop practice and contribute to standards, frameworks and reusable design patterns
This is a varied, hands-on and project-focused role that allows for autonomy, creativity, and real impact. You'll be part of a warm, committed team that shares learning, supports wellbeing, and is united in a clear mission: designing for better outcomes for children and families.
We're looking for a Senior Service Designer who can:
Work autonomously to lead the design of complex services
Conduct in-depth user research to generate actions insights and guide decision-making
Design and facilitate collaborative workshops with a range of stakeholders and partners
Create and iterate prototypes and other design artefacts
Integrate offline and online service delivery into coherent end-to-end services
Evaluate and evidence the impact of service design work
Previous experience in children's services, health, education or related public/third sector contexts is desirable – but if you bring transferable skills, we want to hear from you.
What You'll Get in Return
25 days annual leave (rising with service) plus bank holidays
Access to the Barnardo's pension scheme
Flexible working and hybrid/remote options
Wellbeing initiatives and Employee Assistance Programme
Regular supervision and career development opportunities
The chance to make a lasting difference in children's lives
Inclusion and Belonging
We are committed to building a diverse workforce. We particularly welcome applications from disabled candidates, LGBTQ+ people, people from racially minoritised communities, and those with care experience. If there's anything we can do to support you through the application process, please let us know.
Together, we can change childhoods and change lives.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.
This role can be based at any of Barnardo's national offices. Regular local and national travel will be required.
Full-time and part time applicants welcomed and this is a 12 months fixed-term contract
Help us design services that transform childhoods:
At Barnardo's, we believe every child deserves a safe, happy and hopeful future. For over 150 years, we've been innovating to improve the lives of children, young people and families across the UK. Today, we run more than 800 services and are committed to making them excellent, inclusive and designed with the children, young people and families how use them.
As a senior member of the Service Design team, you will play a vital role in applying service design methods to deliver measurable improvements in service quality, efficiency and outcomes for children, young people and families.
As a Senior Service Designer, you will:
Lead the end-to-end design of services, ensuring they are user-centred, evidence-based and aligned to strategic priorities
Ensure services are coherent and integrated across online and offline channels
Work across functions to engage stakeholders and support organisational change
Mentor and support colleagues – developing confidence and skills
Develop practice and contribute to standards, frameworks and reusable design patterns
This is a varied, hands-on and project-focused role that allows for autonomy, creativity, and real impact. You'll be part of a warm, committed team that shares learning, supports wellbeing, and is united in a clear mission: designing for better outcomes for children and families.
We're looking for a Senior Service Designer who can:
Work autonomously to lead the design of complex services
Conduct in-depth user research to generate actions insights and guide decision-making
Design and facilitate collaborative workshops with a range of stakeholders and partners
Create and iterate prototypes and other design artefacts
Integrate offline and online service delivery into coherent end-to-end services
Evaluate and evidence the impact of service design work
Previous experience in children's services, health, education or related public/third sector contexts is desirable – but if you bring transferable skills, we want to hear from you.
What You'll Get in Return
25 days annual leave (rising with service) plus bank holidays
Access to the Barnardo's pension scheme
Flexible working and hybrid/remote options
Wellbeing initiatives and Employee Assistance Programme
Regular supervision and career development opportunities
The chance to make a lasting difference in children's lives
Inclusion and Belonging
We are committed to building a diverse workforce. We particularly welcome applications from disabled candidates, LGBTQ+ people, people from racially minoritised communities, and those with care experience. If there's anything we can do to support you through the application process, please let us know.
Together, we can change childhoods and change lives.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.