Dewislen

Contact Centre Worker

Manylion swydd
Dyddiad hysbysebu: 26 Tachwedd 2025
Cyflog: £12.80 yr awr
Oriau: Rhan Amser
Dyddiad cau: 20 Rhagfyr 2025
Lleoliad: Derby, Derbyshire
Gweithio o bell: Ar y safle yn unig
Cwmni: Children's Links
Math o swydd: Parhaol
Cyfeirnod swydd: CL-64-25

Gwneud cais am y swydd hon

Crynodeb

Are you passionate about outcomes for children and their families?
Here is your chance to be part of our services supporting separated families.
We would like to expand our team and have a vacancy for our newest contact centre.

Role: Contact Centre Worker
Location: Derby
Hours: 4hrs on a Saturday
Salary: £12.80 per hour
Closing date: 12th December 2025

About the Role
We are seeking additional staff to deliver on our service which supports children to spend time with the parent they do not live with.

You will:
> Operate child contact centres in line with organisational and NACCC standards.
> Safeguard children and adhere to all safeguarding and confidentiality policies.
> Support families through the contact process, encouraging positive interaction.
> Carry out risk assessments and health & safety checks.
> Maintain accurate records and produce reports as required.
> Work collaboratively with volunteers and colleagues.
> Have a level 3 qualification in childcare or health and social care and/or 2yrs equivalent experience.

Please familiarise yourself with the full job description and person specification for this post before applying.

The successful applicant(s) will be appointed subject to satisfactory references and enhanced DBS check. Online searches may be carried out as part of due diligence checks for shortlisted candidates.

Due to the volume of applicants we will get in touch only if selected for an interview.

In return for your commitment we offer the opportunity to join an open, supportive and tight knit organisation. Our fantastic work stems from our caring, family culture, which is at the heart of everything we do. We are an ambitious, inclusive team where voices are heard.

Benefits include:
> Additional annual leave days (birthday and Christmas eve)
> Competitive pay rates
> Recognition platform
> Employee discount schemes
> 24 hr employee assistance
> Support in training and professional development

This organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any role involving working with children will be subject to an enhanced/barred DBS check and staff will be required to complete a safeguarding self-declaration. The self declaration will require you to disclose information about offences that may impact on your suitability to work with children. For more information on this please visit Updated guidance on the Rehabilitation of Offenders Act 1974 (GOV.UK).

Children’s Links recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect, regardless of race, gender, disability, age, sexual orientation, religion or belief. We therefore welcome applications from all sections of the community.

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