Receptionist
| Dyddiad hysbysebu: | 25 Tachwedd 2025 |
|---|---|
| Cyflog: | £24,465.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24465.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Rhagfyr 2025 |
| Lleoliad: | Newcastle-under-Lyme, ST5 7HL |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9232-25-0322 |
Crynodeb
KEY DUTIES AND RESPONSIBILITIES: To receive calls to the reception in a courteous and helpful manner, answering incoming calls and transferring callers appropriately and providing information as required. Provide postal services for the Trust including signing and recording of mail. Sorting, franking of mail internally and externally. Including maintenance of the franking machine ensuring any faults are reported to appropriate department or personnel. Providing and receiving routine information in particular, this will involve: Responding to appropriate requests for information Acting on correspondence responding to, or referring to the appropriate person Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. patients, carers, complexity) Liaison with partner services and organisations Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. photocopying, filing, reconciliation of information, appointment letters Communicating accurately in a timely manner The role will require capacity to make decisions, which may require analysis or consideration of a range of options, such as: Judgements on how to deal with enquiries, patients/carers/external contacts Prioritising work, resolving conflicting diary appointments and schedules Responsible for data entry, text processing or storage of data compiled by others, utilising paper or computer based data entry systems. Particular systems used in this role are detailed under Specialist/Technical requirements. This may include activities such as: Maintaining information systems It is probable that the role will require use of VDU equipment for a substantial proportion of time, and does require some keyboard skills and familiarity with Microsoft office. Understanding of a range of routine work procedures some of which may fall outside of the immediate work area. To be guided by precedent and clearly defined occupational policies, protocols procedures and codes of conduct relevant to work area. In return we offer; A competitive progressive salary We cover the cost of your DBS Check (£44) Competitive staff benefits such as weekly offers and discounts Individual Personal Development Plan and Career Progression Excellent pension scheme available 27- 33 days annual leave, plus statutory bank holidays (pro rata)