Mental Health Support Coordinator - Social Care
| Posting date: | 25 November 2025 |
|---|---|
| Salary: | £25,838 per year |
| Additional salary information: | Pay £13.21 per hour (salary £25,838 per annum) |
| Hours: | Full time |
| Closing date: | 08 December 2025 |
| Location: | North Shields, Tyne & Wear, NE29 6RP |
| Remote working: | On-site only |
| Company: | Home Group Limited |
| Job type: | Permanent |
| Job reference: | 251833 |
Summary
Mental Health Support Coordinator
Pay £13.21 per hour (salary £25,838 per annum) and great benefits including Health Cash Plan
Permanent, full time (37.5 hpw), working on a 2 week rolling rota.
North Tyneside Transitions, North Shields
We can’t offer a CoS for this role
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As a mental health Support coordinator, you will be a part of a team of support coordinators and you will be at the heart of supporting our customers who have complex mental health needs to live independently, feeling enabled. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
What you’ll do
• Supporting customers with daily living activities such as, shopping, appointments, budgeting, maintaining their tenancy.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
• Liaising with various professionals who work with our customers and attending Multi-disciplinary team meetings.
• Keeping customers records up to date, including daily notes up to date.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of providing person centred support.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
• Be a great team player
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• You’ll work on a two week rolling rota.
• We do get together regularly for training and team meetings.
• You’ll need the ability use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk
Pay £13.21 per hour (salary £25,838 per annum) and great benefits including Health Cash Plan
Permanent, full time (37.5 hpw), working on a 2 week rolling rota.
North Tyneside Transitions, North Shields
We can’t offer a CoS for this role
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As a mental health Support coordinator, you will be a part of a team of support coordinators and you will be at the heart of supporting our customers who have complex mental health needs to live independently, feeling enabled. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
What you’ll do
• Supporting customers with daily living activities such as, shopping, appointments, budgeting, maintaining their tenancy.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
• Liaising with various professionals who work with our customers and attending Multi-disciplinary team meetings.
• Keeping customers records up to date, including daily notes up to date.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of providing person centred support.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
• Be a great team player
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• You’ll work on a two week rolling rota.
• We do get together regularly for training and team meetings.
• You’ll need the ability use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.