Education Support Administrator
| Dyddiad hysbysebu: | 25 Tachwedd 2025 |
|---|---|
| Cyflog: | £28,031 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Rhagfyr 2025 |
| Lleoliad: | Penryn, Cornwall |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | University of Exeter |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | T65470 |
Crynodeb
Education and Academic Services
This full-time, permanent post is available from 5 January 2026, based at our Penryn campus. This role offers the opportunity for hybrid working – some time on campus and some from home.
Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking dedicated Education Support Administrators to join our dynamic Education Support team.
We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University. We would love you to join us on this journey!
Do you enjoy direct contact with people?
Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience?
Do you enjoy providing administrative support?
Are you fantastic at organising, communicating and making things run smoothly?
Do you want to work for an excellent employer with some fantastic career and training opportunities?
If so, our Education Support Administrator role in Education and Academic Services could be for you.
Want to get a better idea of what it is like to work at the University? Click here to find out from our current staff.
About the Role:
As key members of the Education Support team on the Penryn campus, you'll be part of a dynamic Hub team, contributing to the vibrant learning environment at the University of Exeter. These roles offer a unique opportunity to grow as an administration and customer services professional.
Responsibilities:
Provide advice, guidance, and administrative support to students and staff.
Support the delivery of taught programmes across a diverse range of activities from enrolment to graduation, including student record maintenance, supporting assessment delivery and administration and awarding and progression.
Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
About You:
We are looking for dynamic and committed individuals with:
Strong desire to build a career in administration and customer service
An excellent attention to detail and strong organisational skills
Experience working independently and as part of a team
Excellent customer service skills
Adaptability in a culture of change and growth
Please note: These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two or three days per week. During training, which is expected to last up to 6 months, staff will be asked to work full-time from campus.
Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.
We can offer you the opportunity to develop your career in administration and customer services.
Please ensure you read the Job Description and Person Specification for full details of this role.
Further information:
For an informal discussion about the role, please contact Jenny Crotty: j.d.crotty@exeter.ac.uk
Interviews are expected to take place during the week of the 19th December. Please note that interviews will be held on campus, and we are unable to accommodate virtual interviews due to the on-campus student-facing requirements of this role.
Join us in shaping the future of education at the University of Exeter!
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK. Further details can be found on the Home Office website - https://www.gov.uk/browse/visas-immigration/work-visas. If you are an existing Skilled Worker visa holder, we may be able to sponsor and will review the transitional arrangements - https://www.gov.uk/skilled-worker-visa/certificate-of-sponsorship-before-4-april-2024
This full-time, permanent post is available from 5 January 2026, based at our Penryn campus. This role offers the opportunity for hybrid working – some time on campus and some from home.
Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking dedicated Education Support Administrators to join our dynamic Education Support team.
We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University. We would love you to join us on this journey!
Do you enjoy direct contact with people?
Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience?
Do you enjoy providing administrative support?
Are you fantastic at organising, communicating and making things run smoothly?
Do you want to work for an excellent employer with some fantastic career and training opportunities?
If so, our Education Support Administrator role in Education and Academic Services could be for you.
Want to get a better idea of what it is like to work at the University? Click here to find out from our current staff.
About the Role:
As key members of the Education Support team on the Penryn campus, you'll be part of a dynamic Hub team, contributing to the vibrant learning environment at the University of Exeter. These roles offer a unique opportunity to grow as an administration and customer services professional.
Responsibilities:
Provide advice, guidance, and administrative support to students and staff.
Support the delivery of taught programmes across a diverse range of activities from enrolment to graduation, including student record maintenance, supporting assessment delivery and administration and awarding and progression.
Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
About You:
We are looking for dynamic and committed individuals with:
Strong desire to build a career in administration and customer service
An excellent attention to detail and strong organisational skills
Experience working independently and as part of a team
Excellent customer service skills
Adaptability in a culture of change and growth
Please note: These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two or three days per week. During training, which is expected to last up to 6 months, staff will be asked to work full-time from campus.
Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.
We can offer you the opportunity to develop your career in administration and customer services.
Please ensure you read the Job Description and Person Specification for full details of this role.
Further information:
For an informal discussion about the role, please contact Jenny Crotty: j.d.crotty@exeter.ac.uk
Interviews are expected to take place during the week of the 19th December. Please note that interviews will be held on campus, and we are unable to accommodate virtual interviews due to the on-campus student-facing requirements of this role.
Join us in shaping the future of education at the University of Exeter!
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK. Further details can be found on the Home Office website - https://www.gov.uk/browse/visas-immigration/work-visas. If you are an existing Skilled Worker visa holder, we may be able to sponsor and will review the transitional arrangements - https://www.gov.uk/skilled-worker-visa/certificate-of-sponsorship-before-4-april-2024
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