Assistant Service Manager
| Dyddiad hysbysebu: | 24 Tachwedd 2025 |
|---|---|
| Cyflog: | £33,000 i £39,600 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Rhagfyr 2025 |
| Lleoliad: | Somerset, BS4 3QB |
| Cwmni: | Renault Retail Group (UK) Ltd. |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | ORG2487-PB1449005PioASM |
Crynodeb
Are you passionate about providing an outstanding level of customer service? We’re looking for an experienced Assistant Service Manager who is highly organised and efficient to join our friendly team.
What you’ll be doing
Assist with organising and controlling the activities of the Service Department so that it provides the highest level of customer service, achieves its annual budget and complies with all relevant RRG and RUK policy and procedures and all relevant legislation
Support the maximisation of manufacturer quality performance measures and associated rewards.
Assist in managing departmental profitability by ensuring direct profit achieves or exceeds budget, and by supporting workshop WIP and workshop debt in line with budget expectations.
Overseeing the volume of work within the workshop and promote the sale of accessories, parts, extended warranties, new and used vehicles
Providing support to ensure full compliance with all manufacturer warranty systems
Coach and support service team members to help them achieve their objectives while delivering performance that meets or exceeds departmental targets
Ensure department complies with H&S regulations, Renault 10 Mandatory Rules and 74 Key Requirements
Ensure that the RRG Service Customer Process is fully implemented – RRG Service Way
Working hours: Monday-Friday 8am-6pm & Saturday am on a rota (overtime paid)
What we’re looking for
Previous experience in an Assistant Service Manager role
Management / supervisory experience
Knowledge of health and safety regulations
Strong communication skills with the ability to build rapport with customers
Ability to deliver an outstanding customer experience
Business acumen
Highly organised with excellent time management skills
Knowledge of CDK Drive, Kerridge, SAF
A clean UK driving licence (essential)
Why join us?
A salary of £33,000 pa plus 20% bonus
Company car
33 days annual leave (including Bank Holidays)
Holiday Buy / Sell scheme
Pension scheme with life assurance
Enhanced Maternity and Paternity leave
Discounted gym membership to support your wellbeing
Learning and development opportunities
Clear pathways to progress your career
Interested? Apply now!
What you’ll be doing
Assist with organising and controlling the activities of the Service Department so that it provides the highest level of customer service, achieves its annual budget and complies with all relevant RRG and RUK policy and procedures and all relevant legislation
Support the maximisation of manufacturer quality performance measures and associated rewards.
Assist in managing departmental profitability by ensuring direct profit achieves or exceeds budget, and by supporting workshop WIP and workshop debt in line with budget expectations.
Overseeing the volume of work within the workshop and promote the sale of accessories, parts, extended warranties, new and used vehicles
Providing support to ensure full compliance with all manufacturer warranty systems
Coach and support service team members to help them achieve their objectives while delivering performance that meets or exceeds departmental targets
Ensure department complies with H&S regulations, Renault 10 Mandatory Rules and 74 Key Requirements
Ensure that the RRG Service Customer Process is fully implemented – RRG Service Way
Working hours: Monday-Friday 8am-6pm & Saturday am on a rota (overtime paid)
What we’re looking for
Previous experience in an Assistant Service Manager role
Management / supervisory experience
Knowledge of health and safety regulations
Strong communication skills with the ability to build rapport with customers
Ability to deliver an outstanding customer experience
Business acumen
Highly organised with excellent time management skills
Knowledge of CDK Drive, Kerridge, SAF
A clean UK driving licence (essential)
Why join us?
A salary of £33,000 pa plus 20% bonus
Company car
33 days annual leave (including Bank Holidays)
Holiday Buy / Sell scheme
Pension scheme with life assurance
Enhanced Maternity and Paternity leave
Discounted gym membership to support your wellbeing
Learning and development opportunities
Clear pathways to progress your career
Interested? Apply now!