Dewislen

Process Mapping Specialist

Manylion swydd
Dyddiad hysbysebu: 24 Tachwedd 2025
Cyflog: £17.85 i £22.78 yr awr
Gwybodaeth ychwanegol am y cyflog: Rates: PAYE: £17.85 per hour Umbrella/Ltd: £22.78 per hour
Oriau: Llawn Amser
Dyddiad cau: 01 Rhagfyr 2025
Lleoliad: Usk, Monmouthshire
Gweithio o bell: Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos
Cwmni: Neway International Ltd
Math o swydd: Cytundeb
Cyfeirnod swydd: OR18072

Gwneud cais am y swydd hon

Crynodeb

Neway International are seeking a Process Mapping Specialist to join our client based with Monmouthshire County Council.

Location: County Hall, Usk, Monmouthshire, NP15 1GA Workers Hours per week: 37 Start Date: 08 December 2025 End Date: 24 Weeks (One Off Event/Project) Pay Rates: PAYE: £17.85 per hour Umbrella/Ltd: £22.78 per hour

About Monmouthshire County Council
Monmouthshire County Council is committed to delivering high-quality services across Social Care and Health. This role sits within Adult Services, supporting the implementation of a new case recording system. The Council is focused on digital transformation, service improvement, and ensuring processes are efficient, compliant, and fit for the future.

Role: Process Mapping Specialist – Social Care Qualified
We are seeking an experienced Process Mapping Specialist to lead the analysis, mapping, and redesign of business processes across services. This role will be pivotal in documenting workflows, identifying inefficiencies, and aligning processes with digital transformation objectives.

Key Responsibilities
Develop accurate “as-is” and “to-be” process maps using tools such as Visio or Lucidchart.

Identify inefficiencies and propose redesigns to improve operational effectiveness.

Align mapped processes with new systems and reporting frameworks.

Support configuration, validation, and testing during implementation phases.

Facilitate workshops with practitioners, managers, and regional partners.

Produce clear documentation for workflows, ensuring compliance with GDPR and governance standards.

Communicate process changes effectively and support training plans.

Maintain action plans and contribute to project reporting.

Candidate Requirements
Proven experience in business process mapping and improvement.

Strong knowledge of digital delivery standards (e.g., GDS) and Agile methodologies.

Proficiency in process mapping tools (Visio, Lucidchart, or similar).

Excellent analytical and problem-solving skills.

Skilled in facilitation and stakeholder engagement.

Understanding of data protection and compliance frameworks.

Desirable: Experience in social care or public sector transformation projects, familiarity with system configuration/UAT, and knowledge of Lean or Six Sigma.

Must be able to travel to other Social Care locations within Monmouthshire (e.g., Abergavenny, Monmouth, Chepstow).

Gwneud cais am y swydd hon