Hub Administrator
| Dyddiad hysbysebu: | 22 Tachwedd 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Rhagfyr 2025 |
| Lleoliad: | Essex, CO4 9QB |
| Cwmni: | Care UK Plc |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 15721.20251122 |
Crynodeb
Are you looking for a new challenge and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom. We are seeking an enthusiastic Employee Helpline Administrator to join our vibrant and dedicated team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions and a team of 50+ in our recruitment department, we're on a mission to find exceptional talent to join us on our journey.
The role: The Employee Helpline Administrator is a crucial part of the Shared Services team, being a professional support to our care homes in all employee matters.
Key Responsibilities:
To show understanding on every call and having the ability to remain professional
To be proactive and demonstrate initiative when handling queries
Building excellent working relationships with key customers
The ability to multi-task; handling inbound/outbound calls whilst also managing the shared mailbox
Ability to adapt to a changing environment
What We're Looking For:
Previous experience in delivering a proactive and customer focused service.
Ability to work on own initiative
Ability to report effectively on progress and communicate confidently
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions and a team of 50+ in our recruitment department, we're on a mission to find exceptional talent to join us on our journey.
The role: The Employee Helpline Administrator is a crucial part of the Shared Services team, being a professional support to our care homes in all employee matters.
Key Responsibilities:
To show understanding on every call and having the ability to remain professional
To be proactive and demonstrate initiative when handling queries
Building excellent working relationships with key customers
The ability to multi-task; handling inbound/outbound calls whilst also managing the shared mailbox
Ability to adapt to a changing environment
What We're Looking For:
Previous experience in delivering a proactive and customer focused service.
Ability to work on own initiative
Ability to report effectively on progress and communicate confidently
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!