Assistant Clinic Manager - Brent Cross
| Dyddiad hysbysebu: | 21 Tachwedd 2025 |
|---|---|
| Cyflog: | £37,259.00 i £45,356.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £37259.00 - £45356.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Tachwedd 2025 |
| Lleoliad: | London, NW4 3FP |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C9273-25-0344 |
Crynodeb
To work in conjunction with the relevant assistant clinic managers or outpatient supervisors and clinic managers to ensure outpatient clinics run smoothly on a day-to-day basis, handling issues as they arise. Daily monitoring of clinic profiles to ensure that they booked to the individual requirements of each service and to take action to ensure that any overbooked clinics are reduced appropriately and that clinical staff and clinic managers are aware of any issues. To ensure that consultants are sent their clinic profiles on a weekly basis and to ensure that any actions resulting from this takes place, e.g. reducing clinics. To attend weekly outpatient meetings with the Clinic Manager and Booking Centre, ensuring that information on clinic profiles is made available for these meetings. To work closely with the Booking Centre to ensure that new appointments are booked within the appropriate timescale, ensuring that appointment slots are made available to ensure RTT and Cancer Waiting Time standards are achieved. To liaise closely with the contact centre to ensure that patient queries are responded to within the agreed KPIs To ensure that follow-up appointments are made promptly, ensuring that these appointments are booked on the day where possible. To ensure that all outpatient reception staff are collecting and inputting ethnic coding and up to date patient demographic details on PAS on the day of patients attendance, taking action where required To act when required as the first line of investigation with regards to all complaints relating to A&C staff and administrative systems and to forward responses to the Clinic Manager. To receive annual leave requests from clinicians, ensuring that this information is disseminated appropriately. Escalating where insufficient notice is received To ensure that all clinics are cashed up on a daily basis for billing purposes. To ensure that the A&C staff are complying with any requirements regarding health records management. To ensure that all transport and interpreting services are booked appropriately by the Outpatient Co-ordinators, ensuring that any specific requirements are communicated promptly.