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Lead Support Worker - Social Care

Job details
Posting date: 21 November 2025
Salary: £25,838 per year
Additional salary information: Pay £13.21 per hour (£25,838 per annum)
Hours: Full time
Closing date: 11 December 2025
Location: Durham, County Durham, DH1 1TW
Remote working: On-site only
Company: Home Group Limited
Job type: Permanent
Job reference: 251548

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Summary

Lead Support Worker
Pay £13.21 per hour (£25,838 per annum)
Permanent, Full time (37.5 hpw)
County Durham
We can’t offer a CoS for this role

Home, a place where you belong
Join a supportive and compassionate team where your expertise is valued, and your wellbeing matters. You’ll help customers with complex mental health needs build skills for independent living. As part of our Central Resource Team, you’ll provide cover across services to ensure customers always receive the best support. Every day, you’ll make a real difference in helping them achieve their goals.
What you’ll do
• Create and develop support plans with customers and coordinate the support worker team.
• Support individuals with complex needs and vulnerabilities. From homelessness, substance misuse, complex mental health and social isolation.
• Assist with daily living activities: cooking, shopping, budgeting, tenancy upkeep and moving to independence.
• Carrying out risk assessments, set goals and complete regular reviews. Assist with ending and setting up tenancies for our accommodations
• Provide person-centred, compassionate support without rushing.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
• Passion for helping customers live their best lives, with a collaborative and detail-focused approach
• Experience creating person-centred support plans and coordinating referrals
• Ability to work independently, stay calm under pressure, and show resilience
• A vehicle insured for business use (mileage paid)
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
• 37.5 hours per week on a rota, including evenings, weekends, and occasional waking nights.
• Travel across County Durham (Brandon, Consett, West Cornforth, Durham) and one service in Sunderland.
• Occasionally our customers' needs mean your start and finish times may change. Where we ask you to be flexible, we will always try to reciprocate  
• Confident using technology for support plans, learning, and collaboration.
• Enhanced DBS required (we’ll cover the cost).
What’s in it for you?
• 34 days leave, (including bank holidays and a “me day”)  
• Paid time off for volunteering  
• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)  
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies  
• Career path with development and an excellent training package  
• Excellent benefits and rewards including supermarket discounts and travel expenses
Find out more
Click APPLY NOW to see our Lead Support Worker Job Description (known internally as Support Coordinator), find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk


Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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