GP receptionist/Administrator
| Dyddiad hysbysebu: | 20 Tachwedd 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Rhagfyr 2025 |
| Lleoliad: | Wigan, WN3 5HL |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A4937-25-0001 |
Crynodeb
Job Description Receptionist/Administrator Purpose of role Main point of contact between public and practice and acting as a focal point for communication within and externally to practice. Also to perform administrative operation of practice under guidance from line manager Responsible to Practice manager Main Duties and ResponsibilitiesReception/front desk/meeting greeting duties To be a first point of initial contact for the general public to assist in general or specific enquiries Book appointments Log arrivals and let in/out of secure areas of building as indicated Take deliveries Deal with private payments issues for services along with collecting payments and issuing receipts Ensure people are dealt with appropriately and courteously Pass on request for medical advice/information or home visits in the appropriate manner Advise public over policies and procedures for temporary patient and arrangements for joining practice Telephone/internet duties To be first point of contact for the general public in all non face to face means. To ensure that phone/e mail and internal messaging requests are answered promptly in the correct manner according to protocol to present an efficient , safe and confidential service to all interactions Use of specialist software e.g. for running call/re-call systems, authorising medication, scanning/filing letters, data entering on patient records, Ensure that the data flows around the practice from initial point of entry to final destination end point, by ensuring duties are performed in a logical and systematic manner in the way instructed according to training and protocols and thus ensuring patient safety and confidentiality in the whole process is maintained General administration duties for practice Assisting, and taking a lead where appropriate, in all general administrative tasks in the office environment Repeat prescription ordering/printing/administration associated etc Ensuring that repeat medications when ordered are promptly issued or sent for re-authorising to ensure prompt issue can be arranged. In addition to ensure that the necessary information is known as regards to collection or delivery instructions for the scripts. Opening up procedures and closing procedures Open and close the surgery at the beginning and end of day in the prescribed manner General Filing Keeping the necessary paperwork clear and tidy in the appropriate manner according to protocol Responsibility for ensuring also that the records are kept for appropriate time before shredding occurs Assorted general office related tasks Any other tasks as become needed on a day to day basis that might reasonably be the responsibility of a General Reception and Administrator This includes taking personal responsibility for keeping of General Health and Safety Policies and Procedures. General tidying and occasional cleaning style duties As required during routine operations keeping general work area clean and tidy so to ensure health and safety and fire requirements are maintained All the above general and specific tasks to be done in accordance withappropriate protocols.