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Visitor Welcome Team Member

Job details
Posting date: 20 November 2025
Salary: £12.73 per hour
Additional salary information: up to 35.5 days holiday
Hours: Part time
Closing date: 20 December 2025
Location: Northampton, Northamptonshire, NN7 2HX
Remote working: On-site only
Company: Acorn Recruitment
Job type: Contract
Job reference: a1WNz000003a1DZMAY_1763627337

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Summary

Visitor Welcome Team Member - Forestry England

Northampton | Part time, 3 days a week | Saturday and Sunday plus one weekday | Contract | Part time | Supporting the visitor centre and welcoming visitors to the forest.

Introduction

Acorn by Synergie is recruiting a Visitor Welcome Team Member for Forestry England in Northampton. This role is ideal for someone who enjoys working outdoors and helping visitors make the most of their time in the forest.

Key Duties

  • Welcome visitors and provide friendly, clear information about trails and activities.

  • Support the visitor hub with cash and card payments and promote memberships.

  • Keep facilities clean, safe and inviting, including basic manual maintenance tasks.

  • Learn and assist in first aid when required.

  • Follow best practice for health and safety, customer care and cash handling.

  • Undertake other reasonable tasks to support the visitor experience.

Requirements

  • Passion for providing great customer service.

  • Strong communication skills and a positive attitude.

  • Willingness to learn about health and safety in an outdoor environment.

  • Confidence using IT systems including Microsoft Office.

  • Experience using tills or admissions systems (desirable).

  • Cash handling experience (desirable).

  • GCSEs or equivalent in Maths and English.

What We Offer

  • Work in beautiful forest locations with varied daily activities.

  • Supportive and enthusiastic team environment.

  • Part time: three days a week including Saturday, Sunday and one weekday.

  • Access to Acorn by Synergie's worker rewards scheme.

  • Opportunity to learn about Forestry England's conservation and membership initiatives.

Interested?

Apply now to become a Visitor Welcome Team Member in Northampton.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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