Dewislen

Customer Account Manager - Collections

Manylion swydd
Dyddiad hysbysebu: 19 Tachwedd 2025
Cyflog: £26,000.00 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 10 Rhagfyr 2025
Lleoliad: Stratford-upon-Avon, Warwickshire, CV37 9NR
Gweithio o bell: Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos
Cwmni: Brook Street
Math o swydd: Parhaol
Cyfeirnod swydd: BBBH428026_1763563280

Gwneud cais am y swydd hon

Crynodeb

Collections Advisor
Location: Hybrid (3 days in Stratford-upon-Avon)
Salary: £26,000
Hours: 37.5 hrs per week, shifts between 8am-5pm Mon-Fri

We're seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts. You'll handle inbound and outbound calls, agree payment plans, negotiate solutions, and ensure all account information is recorded accurately.

What We're Looking For:

  • Strong communication skills and a professional, empathetic approach

  • Confident telephone manner, including in challenging situations

  • Customer service or collections experience preferred (not essential)

  • Good IT and keyboard skills, attention to detail, and ability to work to targets

If you're positive, resilient, and motivated to help customers find the right solutions, we'd love to hear from you.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Gwneud cais am y swydd hon