Fostering Advisor
| Dyddiad hysbysebu: | 19 Tachwedd 2025 |
|---|---|
| Cyflog: | £26,821 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Rhagfyr 2025 |
| Lleoliad: | Whetstone, Leicester |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | National Fostering Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 295757JCP |
Crynodeb
Job Title: Fostering Advisor
Location: Hybrid working from Whetstone office
Salary: £26,821 per annum
Hours: Working 5 out of 7 days including Saturday and Sunday on a rota basis
Contract Type: Permanent / Full time / 45 hours per week
About the Group
Its official, we have been rated as a Great Place to Work 2025!
83% of employees at National Fostering Group say it is a great place to work, compared to 54% of employees at a typical UK based company! Please read more about why our employees love working here: https://www.greatplacetowork.co.uk/certified-company/1574411
With over 20 years experience, National Fostering Group is the largest independent children's fostering group in the UK with a community of over 2,500 foster carers.
As a Group, we work with Local Authorities to provide the highest quality of care for children and young people. All of our fostering agencies are officially recognised by Ofsted, Welsh and Scottish regulators as either ‘Outstanding’ or ‘Good’ which we are extremely proud of.
We also offer a 4 day working week - this means 80% of the hours for 100% pay! This will be given following a successful 6 month probationary period and is a performance based benefit.
About the Role
The main purpose of the role is to inform, by telephone, interested members of the public about the fostering task and the types of fostering available to help build our family of foster carers across UK.
Responsibilities include:
Responding to enquiries from members of the public, in a timely manner, by telephone, email and written communication to promote and inform about the fostering task.
Gathering information on an enquirer's suitability to foster in a sensitive and appropriate manner.
Recording any information gathered and inputting details onto the relevant enquirer database.
We are looking for someone with a passion for helping the lives of children and young people who find themselves within the care system, but knowledge of foster care is not essential and there is very little direct contact with children and young people involved in this role.
The role requires constant use of an online database and excel based reporting, so excellent IT and web-based management skills are required. A previous background in telephony-based customer service or recruitment would also be advantageous.
The role will require accurate recording of telephone conversations so a high level of written communication skills, including punctuation, syntax and grammar.
We are looking for someone who can demonstrate a willingness to learn and develop your own personal skills and capability though on-going training as agreed with your line manager.
Please note this role includes working weekends.
But what else is in it for you? Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:
Up to 39 days annual leave each year (25 base entitlement + 1 One moment in time + 8 bank holidays + ability to buy up to 5 extra days)
Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:
A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Critical illness cover
And that’s not all, we place the outcomes of the children and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.
We are an Equal Opportunities Employer
Location: Hybrid working from Whetstone office
Salary: £26,821 per annum
Hours: Working 5 out of 7 days including Saturday and Sunday on a rota basis
Contract Type: Permanent / Full time / 45 hours per week
About the Group
Its official, we have been rated as a Great Place to Work 2025!
83% of employees at National Fostering Group say it is a great place to work, compared to 54% of employees at a typical UK based company! Please read more about why our employees love working here: https://www.greatplacetowork.co.uk/certified-company/1574411
With over 20 years experience, National Fostering Group is the largest independent children's fostering group in the UK with a community of over 2,500 foster carers.
As a Group, we work with Local Authorities to provide the highest quality of care for children and young people. All of our fostering agencies are officially recognised by Ofsted, Welsh and Scottish regulators as either ‘Outstanding’ or ‘Good’ which we are extremely proud of.
We also offer a 4 day working week - this means 80% of the hours for 100% pay! This will be given following a successful 6 month probationary period and is a performance based benefit.
About the Role
The main purpose of the role is to inform, by telephone, interested members of the public about the fostering task and the types of fostering available to help build our family of foster carers across UK.
Responsibilities include:
Responding to enquiries from members of the public, in a timely manner, by telephone, email and written communication to promote and inform about the fostering task.
Gathering information on an enquirer's suitability to foster in a sensitive and appropriate manner.
Recording any information gathered and inputting details onto the relevant enquirer database.
We are looking for someone with a passion for helping the lives of children and young people who find themselves within the care system, but knowledge of foster care is not essential and there is very little direct contact with children and young people involved in this role.
The role requires constant use of an online database and excel based reporting, so excellent IT and web-based management skills are required. A previous background in telephony-based customer service or recruitment would also be advantageous.
The role will require accurate recording of telephone conversations so a high level of written communication skills, including punctuation, syntax and grammar.
We are looking for someone who can demonstrate a willingness to learn and develop your own personal skills and capability though on-going training as agreed with your line manager.
Please note this role includes working weekends.
But what else is in it for you? Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:
Up to 39 days annual leave each year (25 base entitlement + 1 One moment in time + 8 bank holidays + ability to buy up to 5 extra days)
Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:
A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Critical illness cover
And that’s not all, we place the outcomes of the children and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.
We are an Equal Opportunities Employer