Housing Officer
| Dyddiad hysbysebu: | 17 Tachwedd 2025 |
|---|---|
| Cyflog: | £20.0 i £23.0 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £20 - £23 PER HOUR |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Tachwedd 2025 |
| Lleoliad: | St. Helens, Merseyside, WA10 1UF |
| Cwmni: | Hays Specialist Recruitment |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | 4745118_1763398540 |
Crynodeb
We have an exciting opportunity for a Neighbourhood Housing Officer to join our social housing client on a temporary contract (3 months) in St Helens. This role offers hybrid working and the chance to make a real difference in the community.
Key responsibilities:
- Act as the main point of contact for customers, stakeholders, and colleagues within your patch, ensuring high levels of tenant satisfaction.
- Undertake visits including viewings, audits, inspections, tenancy reviews, and attend evictions where necessary.
- Manage tenancy issues such as abandoned dwellings, relationship breakdowns, assignments, unauthorised occupation, tenancy fraud, and failures to allow access.
- Identify customers at risk of tenancy failure, assess needs, and implement interventions or signpost to external agencies.
- Triage ASB and hate crime cases, actively manage your own caseload, and prepare and serve notices where required.
- Carry out estate inspections and liaise with development teams to support community improvements.
What you'll need to succeed
- Proven experience in a customer-facing tenancy management role within social housing
- Experience managing low-level ASB and tenancy breaches.
- Strong understanding of housing legislation, welfare reform, and safeguarding procedures.
- Full UK driving licence with access to a vehicle and valid business insurance.
What you'll get in return
- Weekly pay
- Competitive hourly rates
- Hybrid working with mileage reimbursement
- Option to be paid PAYE or Umbrella
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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